Treatment Coordinator

6 months ago


Calgary, Canada Dentalcorp Canada Full time

About us:
dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

**Please note - this position is located in SE Calgary

Schedule: Monday to Thursday 7:30am to 5pm. Potential for 1-2 Friday's per month in the future.

Benefits of Joining Our Team:
- Competitive compensation- Extended Health Benefits- Free Dental- Uniform Allowance- 2 paid sick days per year- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education- Attend social and CE events to network with dental professionals in your community- Work-life balance and flexibility- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner- Effectively manage the recall system and accurately maintain the patient database- Process referral letters and other patient correspondence upon receipt from the provider- Manage and file all patient records and charts- Demonstrate active listening and empathy to patients using effective communication skills

About You:
- Minimum 2+ years of Dental Administration and/or Treatment Coordinating experience required- Clinical background considered an asset- Experience with Dentrix is preferred- Experience with treatment planning on surgical procedures is an asset


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