Manager, Organizational Development and Learning

3 weeks ago

Newmarket, Canada Southlake Regional Health Centre Full time

Company Bio

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
Skills & Abilities
- Hands-on leader with proven ability to effectively collaborate with partners to implement large-scale complex programs and change initiatives
- Ability to partner effectively with people in varying roles across the organization (from frontline staff and physicians to managers, directors and executives)
- Strong communication skills (written and oral) with an ability to take concepts and express them concisely and effectively for various stakeholders
- Exceptional critical thinking, problem-solving and negotiation skills
- Superior professional judgment, diplomacy and relationship building skills
- Highly organized, proven attention to accuracy and detail and an ability to produce high-quality within work tight timeframes
- Demonstrated service excellence approach and commitment to continuous quality improvement and performance measurement
- Strong business acumen, accountability and results-oriented
- Solid understanding and use of project management, change management principles to balance and manage competing, changing interests

**Qualifications**:

- Undergraduate degree in Organizational Development, Adult Education, Human Resources Business/Human Resources or related field
- Certifications and applied practice in one or more of the following: change management, project management, facilitation, coaching, talent management or leadership development
- Five (5) years’ progressively responsible OD experience in a complex, unionized public sector environment, preferably health care.
- Previous management or leadership experience required with a preference leading an OD team in a complex environment

Closing Statement

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.
Primary Responsibilities
- Lead the OD team to achieve their Mission (“to optimize effectiveness and performance through supporting and developing staff and leaders. By working in collaboration with leaders and their teams, we will support positive cultural change and enhance organizational performance”)
- Continually enhance the value that OD provides to the organization with the team’s Value Proposition in mind (“OD serves as a strategic partner and a corporate resource in support of the organization’s and our client’s current and future performance and development needs”)
- Lead the OD team to deliver their core scope of services:

- Leadership Development - implement a suite of courses and programs aimed at different audiences (i.e. new leaders, frontline / emerging leaders, physicians, etc.); leader onboarding; performance management; plan and execute annual leadership summits
- Performance Consulting - supporting units and teams as needed; supporting projects led by the Strategy Office; provide change management expertise and supports across the organization
- Culture and Engagement - oversee employee experience surveys; administer the education funding assistance program
- Employee Recognition - oversee Southlake’s various staff recognition programs and events; explore new creative ways to support staff retention in partnership with HR
- Education Technology - development and maintenance of Southlake’s online learning program to meet the education needs of various stakeholders
- Facilitate the continuous improvement of all of the above, always looking for ways to improve effectiveness and add additional value by pursuing growth along Southlake’s OD maturity model
- Provide leadership and direction to the OD team, supporting staff growth and development and ensuring that the team is effectively meeting the needs of the organization and is providing excellent service delivery to internal and external customers
- Ensure the optimal management of human, financial and capital resources within the Organizational Develop

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