Guest Services Agent

3 weeks ago


Greater Sudbury, Canada Travelodge Sudbury Full time

**Guest Service representative**

**JOB SUMMARY**

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

At Wyndham Hotels, we are committed to putting our associates first and their health and safety are our highest priorities. This position requires associates to be fully vaccinated for COVID-19 per current Public Health Agency of Canada standards or approved for a Human Rights accommodation.

You must be able to work mornings, afternoons, nights, weekends and public holidays. You must be a happy easy going and a fun-loving person.
- Travelodge Sudbury is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Job Types**: Full-time, Permanent

**Salary**: $15.50-$16.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Tips

Work Location: One location


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