Wedding Concierge

**As a team member at The Ancaster Mill, you are a part of the Pearle Hospitality family.**

Pearle Hospitality’s mission and focus is to enrich each moment through genuine and thoughtful actions. Each of Pearle Hospitality’s dining establishments, event venues, hotel and spas, and affiliated businesses are focused on providing guests and customers a setting in which to appreciate and enjoy the good things in life with good people.

Our guests and customers have a trust in the experience they are about to enjoy. They trust that any event hosted at one of our properties, stays in our hotels or experiences at our spas will be a memorable experience for all involved. This idea has been reinforced through years of dedication to providing those people with soulful and delicious food, impeccably maintained historical buildings and bright, hardworking, and enthusiastic team members.

With a focus on local and in-season ingredients, the food prepared is rooted in family recipes passed down over generations, artisan products and a deep-rooted respect for culinary traditions are the base of our food philosophy and dedication to creating delicious food.

Nestled under the Niagara escarpment, alongside a waterfall and creek, Ancaster Mill invites its guests to sweep themselves away. Boasting spectacular forested scenery and historic charm, it's like a breath of fresh air. The chefs work directly with local farmers to create harvest-inspired menus that capture the essence of the season.

**Join our amazing team at The Ancaster Mill Share your passion for hospitality with our event guests and help to create memorable moments.**

The Wedding Concierge's primary function is to make sure the wedding couple is completely at ease on their wedding day. There is no task too small for the Concierge - whether it's sewing a dress, running out for jewelry or making sure the wedding couple has eaten. The concierge does not lose sight of the couple from the moment they step onto the property, until the event has completed. The concierge is the lead server for the head table and responsible for family and guest satisfaction.

This position requires late nights and weekend work.
- You love the idea of being part of somebody’s special day
- You have exceptional attention to detail
- You have the ability to remain poised and professional in a fast-paced environment
- You are able to maintain a warm, welcoming demeanor, even under difficult situations making sure that wedding hosts and guests exceptional service, making wedding dreams come true
- Would like a job with the opportunity for endless growth

**Duties & Responsibilities**
- Assistant manager for the event
- Provide the utmost care for the wedding party from the minute they arrive
- Coordinate ceremony timing with the event manager and chapel coordinator
- Lead wedding party to the ceremony
- Liaison for the couple and day-of contact for all timing needs
- Provide impeccable service to the head table
- Quality control for head table and family tables throughout the event
- Monitor staff adherence to ongoing table maintenance and room cleanliness
- Ownership of property cleanliness and organization
- Preparation and collection for next event
- Assist client with teardown and removal of décor
- Effective and timely shutdown of event space
- Holds event staff accountable to Pearle’s Standards related to service, appearance, etc
- Completion of event summaries at the conclusion of all events

**Advantages to being part of The Ancaster Mill Team**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including The Ancaster Mill, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting._

**Job Types**: Full-time, Part-time

**Salary**: From $20.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount

Schedule:

- Night shift
- Weekend availability

**Experience**:

- Customer service: 2 years (preferred)

Work Location: One location