Guest Service Agent

4 months ago

Saskatoon, Canada Comfort Suites Saskatoon Full time

_PART TIME - Guest Services Representative_

**Award Winning Comfort Suites is looking for our next STAR** Attention to detail, communication skills and an agile mind are what is needed for this opportunity. Excel here and the sky is the limit with where you can go with our company. We are searching for someone who is looking for a career, not a job

Essential Job Duties:

- Welcome guests with an appropriate greeting and consistently provide friendly, professional and attentive service. Utilize guest name at all available opportunities
- Process reservations as per brand standards using basic revenue management skills to obtain the right rate based on occupancy levels for the day(s) requested
- Offer loyalty rewards, upsells and property features/benefits
- Demonstrate professionalism at all times and comply with company standards of appearance
- Maintain confidentiality of guest and proprietary information
- Promptly check in guests ensuring identification and credit card information matches reservation, in addition to being complete and accurate
- Thank guest for choosing to stay at our Hotel; let them know we appreciate their business
- Coordinate with Housekeeping to track and update room status in computer system
- Assign room, process authorization, ensure guest signs registration card, prepare rooms keys and provide guest with property amenity and services information
- Obtain vehicle license information and accurately record in guest’s reservation file
- Communicate with other departments to ensure guest requests are resolved without delay
- Create reservations providing information regarding special rates, packages and cancellation policy(s)
- Promote Hotel rewards program and provide details regarding membership and benefits
- Print end of shift report(s), reconcile float, complete required paperwork and deposit pouch
- Follow Health & Safety and Emergency policies and procedures
- Maintain a clean and well organized work area
- Supports company, brand and industry environmental initiatives and programs through the use of environmentally friendly, sustainable products and best practices
- Ability to multi-task and work in fast paced environment
- Ability to work various shifts including evenings, weekends and holidays
- Balance daily transactions and correct any issues.
- Run and send end of day reports to appropriate team members
- Communicate with team members all relevant information they may need.

Physical Requirements
- Lift, carry, push, pull, and place objects weighing up to 30 pounds
- Standing for extended periods of time

**Qualifications**:

- High School Diploma or equivalent
- Minimum 2 years customer service experience, previous hotel experience an asset
- Proficiency with Microsoft Office Suite and hotel computer systems/programs is preferred

**Job Type**: Part-time

Pay: $15.30 per hour

Expected hours: 8 - 24 per week

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

  • Guest Service Agent

    7 days ago

    Saskatoon, Canada Marriott TownePlace Suites Saskatoon Full time

    **Title** Hotel Guest Service Agent **Reports To** Front Desk Manager **Summary** The Hotel Guest Service Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Other duties will include registering guests, making and...

  • Guest Service Agent

    2 weeks ago

    Saskatoon, Canada Holiday Inn Saskatoon Downtown Full time

    At the Holiday Inn Saskatoon Downtown our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the InterContinental Hotel Group (IHG) brand you’re more than just a job title. We are looking for exceptional people to provide outstanding service to our guests. We are currently looking for a **Guest...

  • Guest Service Agent

    1 week ago

    Saskatoon, Canada Holiday Inn Express Saskatoon Centre Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    2 months ago

    Saskatoon, Canada PR Hotels Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    14 hours ago

    Saskatoon, Canada Holiday Inn Saskatoon Downtown Hotel Full time

    Job Overview At the Holiday Inn Saskatoon Downtown our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the InterContinental Hotel Group (IHG) brand you’re more than just a job title. We are looking for exceptional people to provide outstanding service to our guests. We are currently looking for a Guest...

  • Guest Service Agent

    5 days ago

    Saskatoon, Canada Park Town Hotel Full time

    Guest Service Agent-Full-Time Position As Guest Service Agent your primary responsibilities include registering guests, making reservations, preparing reports, and balancing transactions. You must be able to work independently and with mínimal supervision. You must also be able to problem solve and troubleshoot to resolve guest issues that may arise and...

  • Guest Service Agent

    2 weeks ago

    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Hotel Full time

    The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Service Agent will check in and out guests...

  • Guest Service Agent

    3 months ago

    Saskatoon, Canada Holiday Inn Express & Suites Saskatoon Centre Full time

    -The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent with excellent customer service and communication skills to be the first point of contact for our guests at our property - the Holiday Inn Express & Suites Saskatoon Centre. Guest Service is a crucial part of our overall operation and there is never a dull moment! At the Holiday...

  • Guest Services

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Full Time **Job Number** 23217153 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

  • Guest Service Agent

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Weekend, Weekdays Availabilty Required **Job Number** 23204537 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Guest Services Agent

    5 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Full-Time **Job Number** 24150279 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs,...

  • Guest Services Agent

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Benefit package available after completion of probation period, Flexible Shift, Weekend Shift **Job Number** 24047119 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?**...

  • Guest Services Agent

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 24069124 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Agent-guest Services

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Benefit package available after completion of probation period. must be available various shifts including weekends. **Job Number** 24017927 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located...

  • Guest Services Agent

    2 days ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**25008324 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada, S7K 6X6 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    2 weeks ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 22187444 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    3 weeks ago

    Saskatoon, Canada Marriott Worldwide Full time

    **Additional Information** Flexible Hours **Job Number** 22138940 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest...

  • Guest Service Agent

    2 weeks ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Part Time **Job Number** 23040592 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest check-ins,...

  • Guest Service Agent

    7 days ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Full-time **Job Number** 23045381 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, Saskatchewan, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest...

  • Guest Service Agent

    15 hours ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 23031680 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Process all guest check-ins, check-outs, room assignments, and room...