IT Business Analyst

3 weeks ago


Brampton, Canada Ceva Logistics Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

This role is the responsible for the Implementation of Matrix Supply Chain Platform (SCM/TMS/FSS) solutions within the IT Ground & Rail CoE, Implementations will be responsible of capturing business requirements, create use cases and functional specifications and the configuration and implementation of solutions in order to contribute to a first-class IT Management Service for our operations - under leadership of a more senior expert.

WHAT ARE YOU GOING TO DO?
- Works with Solutions Owners, Solutions Analysts, Business Owners and Customers to translate requirements into solutions to meet business needs.
- Responsible of the implementation of Matrix platform solutions for our Ground customers globally.
- Develops detailed designs based on documented requirements on product services and enhancements.
- Perform configuration based on documented requirements
- Produces detailed business requirements, use cases and functional specifications for our IT Ground & Rail Services or Domestic Transportation customers.
- Ensures that goals and objectives are met within time, scope and resource requirements.
- Develops a specific understanding of the business processes and flows specific to the task to enable the analysis of business requirements and the development of solutions/timelines for projects.
- Produces internal documentation of new implementation features in the Matrix product to add to a standard internal repository.
- Provide input for process efficiencies within the overall design
- Provide expertise to the design process as requested
- Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response.
- Problems, and adds the knowledge gained from issue resolution into a standard repository for future use.
- Define delivery schedules and ensure execution to plan for assigned deliverables. Lead small scale internal projects as necessary.
- Coordinate delivery across IT teams
- Demonstrates command of and applies complex tools and systems. (knowledge)
- Contributes towards technological developments within domain or technology (D&B includes Design, development, test & Deploy activities)
- Directly interact with CEVA customers as requested by leadership
- Provides experience in support of specific functions within CEVA

WHAT ARE WE LOOKING FOR?***

Education and Experience:

- Associate degree or higher OR equivalent work experience in a Logistics, Finance, or IT role

**Skills**:

- 2 years experience in Logistics, Finance, IT, or related roles
- Experience reviewing business requirements and translating them into actionable system requirements
- Experience managing tasks as part of a project
- Experience analyzing large datasets
- Ability to handle multiple complex problems

Characteristics:

- Innovative - willing to iterate through new and different possible solutions to arrive at one which is successful
- Critical thinker - seeks to understand the reasons rather than just following steps
- Independent learner - able to learn-by-doing as well as through training guides/modules
- Creative problem solver
- Self-starter
- Comfortable interacting with both domestic and international colleagues and customers
- Proficient with excel, XML, SQL (or willing to learn)
- Quick learner

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics provid



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