Live Game Community Manager

4 weeks ago

Vancouver, Canada Electronic Arts Full time

The Community Manager will report to the Senior Manager for Global Core Community and be part of a small community team embedded with the developers on Apex Legends._
- You will contribute to the games’ multi-channel community strategy, gathering valuable insights for the development and business teams, and building community strategies to engage with our passionate players day-to-day._

**Requirements**:
Collaborate with developers to write patch notes or long-form blog content to explain upcoming features and changes for the game. Create compelling copy and player-facing communications.

Build a bridge between players and the devs on Apex Legends, being a contact for players and facilitating access to devs through programs and content.

Monitor online channels and engage with players to obtain insights.

Manage live updates and issues with the community.

Own and implement community strategies that grow our core community and align with the greater needs of game and business teams.

Provide regular community updates to our internal teams consisting of community sentiment and KPI reporting of community plans.

Collaborate with marketing, brand, and comms teams across Respawn and the broader EA organization to deliver the best possible experience for our players.

Forge relationships with the territory leads to ensure execution of plans are globally optimized.

Be able to work cohesively in a team that has remote members, alongside partners who are located globally and remotely.

Potentially will require on-camera work (i.e., hosting dev livestreams) and knowledge of how to run and publish livestreams/videos onto YouTube and Twitch.

**You are**:
**Experienced**:At least 2 years of community experience working in a game development studio. Must have experience writing and managing communication, interpreting and relaying player feedback, running community campaigns, on a AAA title. Experience on shooter/battle royale titles.

**A data-driven mindset**: We need someone who can gather and look at data (both qualitative and quantitative) to forecast and grow the future of Apex Community.

**Growth-oriented**: The ability to accept feedback will help you tailor your work to reach its best potential—and to grow Teamwork and a willingness to grow together is important to our success.

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

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