Clinical Aide

3 days ago

London, Canada Medicentres Canada Inc. Full time

**Position Title**: Clinical Aide

**Job Type**: Full-Time
**Job Location**: London Medicentres Clinic
**Reports to**: Clinic Manager
**Date Last Updated**: November 2024

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

**JOB PURPOSE**:
Reporting to the Clinic Manager, the Clinical Aide is responsible for providing exceptional customer service to our patients and physicians and executing on the organization’s strategic objectives as it relates to clinic operations and patient care.

**RESPONSIBILITIES**:

- Greeting and registering patients
- Initiating forms, creating billings and collecting payment for uninsured services
- Escorting patients to exam rooms and preparing patients for physician
- Setting up and assisting with minor surgical procedures, pelvic examinations/IUD’s
- Performing diagnostic testing as ordered by the physician including but not limited to urinalysis, simple blood glucose testing and pregnancy testing.
- Performing COVID rapid antigen testing with both symptomatic and asymptomatic patients
- Performs a variety of care interventions and medical procedures as permitted by the physician, within the designated scope of practice
- Aware of organization’s core purpose and core values and performing to these Core Values on an ongoing basis
- Accurately charting any medical procedures or interventions performed in the patient chart
- Follows standards of cleanliness and safety
- Scheduling and notifying patients of appointments
- Scanning patient documents as required
- Opening mail, receiving faxes and distributing appropriately
- Completing daily, weekly and monthly chore lists
- Understands physician profiles and executes on requests in order to properly support physicians
- Actively participates in company initiatives
- Performs other duties as assigned

**KNOWLEDGE, SKILLS AND EXPERIENCE**:

- A medical degree from a school of medicine listed in the World Directory of Medical Schools
- Successful completion of the MCCEE (Medical Council of Canada Evaluating Examination) or MCCQE 1/MCCQE2 (Medical Council of Canada Qualifying Examination)
- Experience with Med Access software is preferred
- Excellent communication, listening and problem solving skills
- Excellent clinical and customer service and organizational skills
- Ability to handle confidential information in compliance with the relevant provincial privacy legislation
- Strong computer skills including Excel
- CPR - Health Care Provider BLS

**CONTEXT AND ENVIRONMENT**:

- Ability to work in a fast paced, high pressure environment. Ability to balance and manage workload tasks. Ability to work flexible shifts including evenings and weekends. Ability to stand for prolonged periods of time.

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