System Analyst I

2 weeks ago

Ottawa, Canada Canadian Blood Services Full time

**Job category**: Information technology
**Job posting ID**: 5561

**Employment status**:Temporary full-time
**Position's anticipated start date**: 2024-03-11
**Position's anticipated end date**:2025-03-30

**Classification**:ASO/IT A
**Salary/Rate of pay**:$67,000 - 79,500

**Application deadline**: 2024-02-18
**Application requirements**:

- Your up-to-date resume.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.

**Together, we can make all the difference in the lives of others.**

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.
- We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play._

**About the role**

Canadian Blood Services is looking for a **Temporary Full-Time System Analyst I **to join our dynamic **IT Technology Delivery team **in Ottawa.

The **IT Technology Delivery** team scope is to develop and deliver innovative solutions and services that will increase the agility of Canadian Blood Services to respond to emerging business needs.

**Formula for success**
- Leveraging your skills in technology deployment and support, you will assist in configuring and deploying IT equipment for the Canadian Blood Services Plasma program and other relevant initiatives.
- Utilizing your expertise in device configuration and testing, you will ensure the smooth operation of IT devices within the system.
- Employing your skills in on-site support, you will be available to assist during mobile and permanent collection events whenever necessary.
- Collaborating with OS business analysts, programmer/analysts, and IT Services, you will contribute to new system development initiatives alongside OS customers.
- Sharing your insights into hardware and software standards, system architecture, and industry advancements, you will offer guidance and advice to IT colleagues.

**Desired education and skills**
- Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a related computer science degree or equivalent experience.
- Experience in a related IT role is an asset and experience with Microsoft Windows, OS install/imaging and configuration, including Office 365 SharePoint, Excel, Word, MS Access.
- Experience on multiple windows hardware platforms Laptops, PC Minis, Tablets and PDAs.
- Intermediate knowledge of Networking, TCP/IP configuration and troubleshooting and working knowledge of Wi-Fi and Cellular internet technology.
- Excellent problem solving and trouble shooting ability and excellent customer service skills.
- Demonstrated ability to work with customers/users and project team members.

**What we offer you**
- Payment in lieu of vacation.
- Payment in lieu of benefits.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.

**What you can expect**
- This is a fully onsite role located at 2540 Lancaster Road, Ottawa, Ontario.
- You may be required occasionally to work shift work to cover the national operational business hours which are 6:00am to 11:00pm.
- This position will require you to travel to sites to provide on-site IT deployment and support with some over-time required on weekends and availability to be on call.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.

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