Dmi Systems Support Analyst

6 months ago


Ottawa, Canada The Ottawa Hospital Full time

**About The Ottawa Hospital**:

- Inspired by research and driven by compassion- The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.- Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.**Position Information**:

- DMI Systems Support Analyst is responsible for providing software and high-level hardware support on Diagnostic Imaging's Information systems and workstations under the guidance of the DMI System Administrator through daily system maintenance activities and support.- This is a corporate position supporting both General and Civic campus.**Rotation/Shifts**:

- Days, evenings and an on-call rotation, 8 hours shift..- For information purposes only - The Hospital reserves the right to change.

**Basic Requirements**:
- Information/Business Systems or Health Care related diploma;
- Minimum 4 years experience in an Information Management environment;
- Working knowledge of medical imaging processes;
- Demonstrated knowledge of HIS and other hospital systems that interrelate with Diagnostic Imaging information systems;
- Proficiency in Administrative software such as word processing, spreadsheet and presentation;
- Excellent Customer Service, Project Management and interpersonal skills;
- Excellent written and oral communication skills;
- Demonstrated organizational and time management skills;
- Above-average ability to anticipate problems and react appropriately;
- Excellent analytical and strong problem-solving skills;
- Eligible to work in Canada.**Preferred Qualifications**:

- Bachelor's Degree in Information/Business Systems or Health Care;
- Experience working in a Diagnostic Imaging environment or equivalent healthcare related field;
- Demonstrated teaching/training experience;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).

**What you can expect from us**:

- The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.- We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.- The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.-
The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.


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