Technical Support Analyst

As a Technical Support Analyst you’re a Docebo product expert and the first point of contact for customer issues and questions. As a Technical Support Analyst, you can be the game changer in a customer’s day. You will be helping with technical issues or answering questions that help clients utilize their system to the fullest potential. It is your job to...

Education: College/CEGEP - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Help desk - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...

Hey you! \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8 We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training \uD83D\uDCBB We believe learning is for everyone, and that we all have something we can learn from each...

**Who We Are** **We are looking to have a bilingual (French/English) **Technical Support Analyst join our team! This position will involve working on-site at our Ottawa office location.** **SUMMARY** The Technical Support Analyst is responsible for providing technical assistance and support to end users, ensuring prompt resolution of a wide range of...

Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Provide business...

Education: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network...

Common Collections is seeking a skilled Technical Support Analyst to join our team. This role is perfect for individuals who are passionate about providing top-notch support and ensuring seamless technical operations.Job Description:We are looking for a highly motivated Technical Support Analyst to provide exceptional support to our users. As a Technical...

The Technical Support Analyst is responsible for providing technical and operational leadership and is part of the ICS Support Analysts team. This role acts as the single point of contact for all first and second level escalations of ICS technology issues and support. This role will be reporting into the Area Director with a dotted line to the Sr. Manger of...

**About The Ottawa Hospital**: - Inspired by research and driven by compassion!- The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...

Reporting to the Manager, IT the Technical Support Analyst will help maintain GIP's IT infrastructure across remote and local office environments. **Primary Scope of Role**: - Troubleshoot requests, set up equipment, and provide user support, with periodic travel to various office sites. - Install, modify, and repair computer hardware, software, and...

**About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.From the compassion of our people to the relentless...

Job Posting Title Support Analyst Job Category Application / System Development Language Requirements Bilingual / Bilingue Flexible Work Agreement Type Hybrid / Hybride Posting End Date 2024-10-03 Job Grade PIPSC-3 Pay Range $107,682 - $135,272 Job Summary As a member of the Enterprise Business Solutions (EBS) Aeronautical Information...

**About The Ottawa Hospital**: - Inspired by research and driven by compassion!- The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...

About the RoleWe are seeking a highly skilled Technical Systems Analyst to join our team at Payments Canada. In this role, you will be responsible for analyzing business needs and proposing solutions to identified problems.As a Technical Systems Analyst, you will provide system expertise for both business and technical resources. You will also support both...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**This job opening is available to Canadian Permanent Residents and Canadian Citizens only.** **Company Overview** At Baby EnRoute, our mission is to bring high-quality, innovative products designed to meet the needs of busy parents with little ones on the move. We have searched worldwide to bring the best quality products to families looking to shop both...

Reporting to the Manager, IT the Technical Support Analyst will help maintain GIP's IT infrastructure across remote and local office environments .Primary Scope of Role :Troubleshoot requests, set up equipment, and provide user support, with periodic travel to various office sites.Install, modify, and repair computer hardware, software, and...

**IT Support Analyst** **About Us**: At Regional Group, we're not your typical real estate company - we're innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. Today, we boast a $5+ billion pipeline of commercial, mixed-use, and residential projects in various stages of...

**Your Responsibilities** - Respond to monitoring alerts and customer initiated tickets - Troubleshoot and find resolutions to complex technical problems - Escalate all Critical/High issues to designate support team within SLA guidelines - Document, track and monitor the problem to ensure timely resolution - Demonstrate an excellent Customer Service Skills...

Salary: 60-70k The technical support engineer's main responsibilities: - Evaluate the performance of existing computer systems, plan and direct upgrades and improvements, troubleshoot problems / test and resolve issues. - Provide recommendations to enhance IT systems and services. - Support, administer, configure, and install software and hardware products...