Scheduling Clerk

2 weeks ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Scheduling Clerk - Intensive Care Unit

**File #: 2023-31113**
**Status**:Full Time (x1)

**Role Level**: Admin Clerical (AC03) $21.86 - $27.29
**Dept**:Intensive Care Unit

**Shift/Hours**:Available to work all shifts: Days, Evenings, Nights and Weekends (8 to 12 hours)
**Site**:Mississauga Hospital
**Posted: January 12, 2023**
**Internal Deadline: January 19, 2023**

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**

The position reports to the Manager, Intensive Care Unit. As in integral member of the ICU team, they will be highly motivated, self-directed, and capable of conflict resolution.

**Position Summary**:

- Daily coverage for short notice and sick calls, call staff for shifts and agencies as needed
- Process and track shift changes
- Key liaison with Clinical Resource Team for Agency partnerships
- Prepare daily nursing assignment sheets; ensure schedule has a balanced skill level
- Monitor and implement vacation/Christmas planner; coordinate staff requests
- Implements and maintains a database of staff availability, contact information and staff payroll
- Implement and track ad hoc scheduling needs (e.g. education programs)
- Must be able to work in a professional, cooperative and effective manner with all fellow staff and clients
- Employ excellent written and verbal communication skills when interacting with the ICU team, in messaging timelines for vacation requests and approvals
- Data entry of biweekly payroll for department
- Data reporting for payroll usage (e.g. agency, overtime)
- Provide clerical support as required
- Other duties as required

**Key Qualifications**:

- Post-secondary Medical Administration Diploma preferred
- Proficiency with Meditech, Epic and scheduling module is preferred
- Excellent interpersonal and communication skills
- Proven problem solving skills; conflict management training an asset
- Demonstrated superior organizational and time management skills
- Strong critical thinking skills to appropriately manage and prioritize scheduling demands
- Demonstrated ability to work independently under stressful conditions
- Demonstrated excellence customer service skills and commitment to Trillium Health Partners values
- Proven ability to handle requests in a professional, diplomatic and tactful manner as well as deal effectively with sensitive issues and confidential matters
- Satisfactory performance and attendance required

**To pursue this career opportunity, please visit our website**:

- Trillium Health Partners is an equal opportunity employer committed to fostering a healthy and positive work environment._
- In accordance with the _
- Accessibility for Ontarians with Disabilities Act, 2005_
- and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Trillium Health Partners is identified under the French Language Services Act._

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