Facility Operator I

2 weeks ago

Markham, Canada City of Markham Full time

The City of Markham is proud to be recognized for the 4thconsecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

**Note**:
Seniority Based Schedule; Evenings and Weekends required

**Job Summary**

Reporting to the Community Facility Supervisor, this position is responsible for facility operations maintenance and repair work related to arenas, community centres/halls, pools, change rooms (and cleaning of same) and any other assigned areas. This position oversees the facility to ensure programs/events run as scheduled and is responsible for the security and safety of the facility and its patrons.

**Responsibilities**
- Ensures that the facility is opened and closed at the scheduled times.
- Notifies Community Facility Supervisor regarding any staff or facility related issues.
- Operates the ice re-surfacer (Zamboni, etc.) and other specialized equipment (edger, scissor lift, swing machines, ride on scrubber, etc.) and pool equipment (vacuums, etc.)
- Performs general cleaning/maintenance (i.e. mopping, sweeping, vacuuming, window cleaning, washroom/ dressing room cleaning, snow shovelling, garbage pick up, detail cleaning, set-ups and breakdowns of tables and chairs).
- Operates power tools, and cleaning and safety equipment.
- Responds to requests from patrons (general public) and other City of Markham staff on a general facility issues and or maintenance requests.
- Patrols the building looking for facility problems, safety hazards, or improper departmental operations.
- Is responsible for the security of the building.
- Ensures that all policies and procedures are being followed by patrons and part-time maintenance staff as applicable
- Delegates and assigns job duties to part-time facility maintenance staff and follows-up, as required.
- Adheres to corporate initiatives (i.e. recycling, energy management)
- Utilizes computer systems (i.e. XPlor, Outlook, etc.)
- Operates and monitors facility operation systems and records readings.
- Assists in the required daily facility and equipment maintenance (i.e. painting, blade changes, etc.) with mínimal supervision
- Purchases supplies following department guidelines and submits VISA expenses reports. Completes purchase orders as required.
- Ensures facility scheduling is ‘executed’ in a prompt and timely manner
- Assists with training and supervision of part-time staff

**Requirements**:

- Secondary School diploma. One year experience in recreational facility operations and maintenance. Experience with associated materials, equipment operations, and maintenance procedures associated with a recreational facility environment.
- Experience, working knowledge, demonstrated ability in operating and maintaining an arena or a commercial pool and one of the following certifications:

Certified Pool Operator (CPO) or Basic Refrigeration Certification
- Ability to complete basic plumbing, electrical, and carpentry.
- Current certification in Standard First Aid and CPR required.
- Excellent customer service, teamwork, organization skills are required as is the ability to multi-task and work with mínimal supervision.
- Must be physically able to perform the bona fide requirements of the job. This position involves occasional heavy lifting.
- College diploma in Facility Management or Recreation and Leisure Management would be an asset
- Certified Ice Technician/Certified Aquatic Technician would be an asset

**Core Behaviours**:

- ** Service Excellence**: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- ** Change & Innovation**: Responds positively and professionally to change and helps others through change.
- ** Teamwork & Relationship Building**: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- ** Communication**: Communicates in a clear, professional and respectful way; demonstrates active listening.
- ** Accountable & Results Oriented**: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- ** Management & Leadership**:Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible, and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring proc

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