Operations Officer I

2 weeks ago

Markham, Canada TalentWorld Full time

TalentWorld is recruiting anOperations Officer I for one of its clients, The ideal candidate will demonstrate excellent time management skills, the ability to make decisions to mitigate loss, and provide subject matter expertise for internal and external parties.

TalentWorld is recruiting forOperations Officer Iin Markham, ON for one of its clients.

Operations Officer I Key Responsibilities:

  • Execute transactions accurately and in a timely manner, adhering to established guidelines, procedures, and Service Level Agreements (SLAs).
  • Ensure that all transactions are processed efficiently and in line with regulatory requirements.
  • Demonstrate excellent time management skills to prioritize tasks effectively and meet deadlines.
  • Make informed decisions to mitigate loss and ensure the smooth operation of business processes.
  • Provide subject matter expertise to internal teams and external stakeholders, offering guidance and support as needed.
  • Utilize existing data entry skills to input information accurately and efficiently, maintaining a balance between speed and accuracy.
  • Provide sound advice and solutions within an established customer service framework, ensuring client satisfaction and retention.
  • Collaborate closely with team members to meet individual and team-driven benchmarks and service level agreements.

Operations Officer I Job Qualifications:
  • Minimum 1 year of experience in Data Entry, Admin, and data reconciliation.
  • Minimum 1 year of financial/ banking, operational expertise, and familiarity with Service Level Agreements (SLAs).
  • Customer-centric mindset with a focus on exceeding expectations and resolving inquiries promptly.
  • Exceptional organizational skills for efficient management of operational tasks and projects.
  • Strong communication abilities to interact professionally with various stakeholders, including senior management.
Employment Details:
  • Salary: $20.50 an hour
  • Benefits: 40 Hours Weekly, On-site.
  • Duration: 6 months contract with possibility of extension
  • Schedule: Monday to Friday, 8:00AM to 4:00PM.
  • Location: Markham, ON
Interested in the role ofOperationsOfficer IinMarkham, ON?Let’s Connect

Accommodation are available upon request to support your participation during all stages of the recruitment process.

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