Service Advisor

3 weeks ago


Welland, Canada Mike Knapp Ford Sales Full time

_**Mike Knapp Ford Sales**_ is seeking an experienced, results-oriented Service Advisor with Exceptional customer service skills to join our team of professionals. This is a full time position.

This is a front line position and you will be responsible for the following:

- Greeting customers on the phone or in the dealership.
- Providing repair recommendations
- Explaining the nature of repairs
- Advising customers how to properly maintain their vehicles based on FORD guidelines
- Scheduling appointments according to the OEM requirements and personal driving habits.
- Selling Labour
- Providing an extraordinary experience for all customers and fellow staff members.
- Achieving and maintaining Ford Certifications and be open to attending training courses to expand their knowledge.
- CVP focused and driven.

Competitive compensation includes a base salary, bonus and full life/medical/dental program, and training programs.
- We are an equal opportunity employer. In accordance with AODA(Accessibility for Ontarians with Disabilities Act, ), Mike Knapp Ford Sales will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act, **We thank all applicants for their interest, however only those selected for an interview will be contacted. **To request an alternate format or disability-related accommodations, please contact us by phone at (905) - 732-3673._

**Job Types**: Full-time, Permanent

**Salary**: $52,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- customer service: 1 year (preferred)
- Service Writers: 1 year (preferred)
- service advisor: 1 year (required)

Work Location: In person

Expected start date: 2023-04-24



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