Receptionist/front Desk

6 months ago

North York, Canada XBASE Technologies Full time

**Working Hours**: Full-Time, Monday to Friday, 9:00 AM - 5:00 PM

**Responsibilities**:

- **Couriers Coordination**: Coordinate incoming and outgoing couriers efficiently, maintaining precise records and ensuring prompt delivery to the intended recipients.
- **Phone Management**: Handle phone calls with professionalism and courtesy, providing assistance and direction as needed. Very low call volume.
- **Guest Greeting**: Extend a warm welcome to all guests and visitors, ensuring they are promptly guided to the appropriate personnel or destination. Maintain a neat and organized reception area.
- **Basic Bookings Assistance**: Assist clients and visitors with basic booking and appointment inquiries, offering helpful information and guidance.
- **Creating Quotes**: Collaborate with the Tech team to create quotes for customers using Quotewerks, ensuring accurate and detailed information is incorporated.
- **Purchase Tracking**: Monitor vendor purchases and diligently follow up on all backorders, updating tickets with the required details to ensure seamless procurement.
- **Credit Card Reconciliation**: Execute credit card reconciliation procedures, upholding precision and adherence to company policies.
- **Administrative Support**: Provide comprehensive administrative support, including data entry, filing, and photocopying.
- **Office Supplies Management**: Oversee office supply inventory, promptly replenishing items as necessary to ensure smooth operations.
- **Other Duties**: Undertake additional tasks and responsibilities as assigned, contributing to the overall efficiency and success of the office.

**Qualifications**:

- Previous experience in a receptionist or administrative role is preferred.
- Strong communication and interpersonal skills.
- Professional, friendly demeanor with a commitment to delivering exceptional customer service.
- Proficiency in office software and equipment, including the Microsoft Office Suite and multi-line phone systems.
- Exceptional organizational and time management abilities.
- Keen attention to detail and accuracy.
- Capability to work both independently and collaboratively within a team.
- High school diploma or equivalent; additional education or certification is a plus.

Pay: $36,500.00-$40,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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