Clerical Support Associate- Finch Reactivation Care

4 months ago

Toronto, Canada Humber River Health Full time

Position Profile:
**Join our professional team of Clerical Support Associate as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.***

At Humber River Hospital we continue to advance the important role we play as we advocate for healthcare initiatives in the diverse community we serve.

In December 2017, the Central Local Health Integration Network (LHIN), in partnership with Humber River Hospital, North York General Hospital, Southlake Regional Health Centre, Mackenzie Health and Markham Stouffville Hospital, launched an integrated, innovative model of care delivery called the Reactivation Care Centre (RCC) - A Central LHIN Hospitals Collaborative. The RCC is located in the former Humber River Hospital Finch site, which was extensively renovated for this new shared facility. Each of the hospitals has its own unit which is staffed and operated as an extension of its hospital. Humber River Hospital operates one 32 bed unit.

We currently have an exciting opportunity for a **Temporary P**art-tim**e Clerical Support Associate** to work in our newly designated Alternative Level of Care (ALC) facility.

**Hourly Rate Range**: $24.537-$25.397
**Schedule Requirements**: must be available for all rotating shifts
**Location**: Reactivation Care Centre
**Employee Group**: Teamsters Clerical

**Responsibilities**:

- Responsible for clerical support including patient registration, admission, discharge, payroll, scheduling, maintenance of patient records, order entry and statistics.
- Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Communicates with bed allocation and other departments to arrange patient placement.
- Communicates with other departments and service areas
- Other duties assigned

**Qualifications**:

- High school graduate or equivalent.
- Completion of a Community College Medical Secretary Diploma an asset.
- Completion of a medical terminology course preferred.
- Minimum 2 year full time equivalent recent clerical experience required, preferably in a health care setting.
- Good keyboarding skills, with minimum typing speed of 40 WPM.
- Computer proficiency including Microsoft Office Suite.
- Strong interpersonal skills, both oral and written
- MEDITECH computer experience an asset
- Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations
- Ability to work independently with mínimal supervision in a team environment
- Knowledge of a second language an asset
- Demonstrated customer service skills.
- Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.
- Excellent attendance and discipline free record required.

**Why Humber? Why Now?**

Humber River Hospital is on an exciting transformation journey of redefining patient care as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and live our values of _Compassion_, _Professionalism_ and _Respect_. People who are committed to making a positive difference.

We are a Studer Group hospital, focused on building our evidence-based practice and hardwiring a culture that WOWs.

Why? Because at Humber River Hospital, we know it’s our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes exceptional care...healthier community.- Humber River Hospital is committed to inclusion and diversity. We believe that diversity drives our culture of innovation. By bringing together a variety of different perspectives, it fuels our creative thinking, generates new ideas and creates solutions designed to address tomorrow's healthcare challenges today. We take pride in providing professional development and career advancement opportunities for our employees including minorities, women, veterans and individuals with physical and developmental disabilities. We also provide accommodation to applicants and all of our employees - from hire to retire._
- Let us know what we can do to help you be successful during your recruitment experience at Humber River Hospital_

**Please be advised that in order to be eligible for employment at Humber River Hospital, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 va

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