Assistant Manager
4 weeks ago
**ASSISTANT PROPERTY MANAGER, INNISFIL, ON**
Parkbridge: Where Community Lives
Our Assistant Managers are responsible for helping with operations, staffing, budgeting, and planning at our residential lifestyle properties. They are ambassadors of the Parkbridge brand, and the heart of our communities.
The major areas of responsibilities will include customer service, employee relations, resident relations, retailer relations, community enhancement, and other related property management duties.
Reporting to the Property Manager, you will help with the management operations and administration of our Sandy Cove Acres Community in Innisfil, Ontario
**What people say about you**:
You are a natural leader, who thrives on creating community in the workplace. You believe people are your greatest asset as a manager. And you strive to help them improve. You have a keen interest in the financials of a business. You think like an investor. You have high standards for customer service, and you believe that there is a solution for every problem.
**What you bring to the table**:
You have a strong background in customer service and you are experienced in coordination of people and projects. Ideally, you have a background in property management, but experience from other industries will be considered.
You have excellent interpersonal skills and can communicate with people at all levels.
You work well independently and thrive on change. You enjoy the challenge of problem-solving on the fly.
**What you will be doing**:
- Customer Relations _
- Develop and train staff on how to effectively deliver exceptional customer service
- Build solid brand recognition for the property based on delivery of service
- Ensure safe and enjoyable environment for residents and employees
- Weekly “walk the property” tours
- Ensure customer complaints are dealt with quickly and in person
- Work with functional areas including (HR, H&S, Finance, IT, etc.)
- Personnel Management _
- Hire, train and supervise staff as required
- Lead staff to ensure company procedures are followed
- Manage labour costs on schedule
- Community Operations_
- Promote a business environment that is customer friendly
- Be a positive role model
- “Think like an investor” by promoting a work environment that reinforces operational effectiveness and operation efficiency to assure continued profitability
- Hire staff who will enhance the customer’s experience and the positive image of the property
- Support management and fully implement its policies and procedures
- Regularly attend regional meetings
- Promote and maintain a positive working relationship with business partners
**ABOUT PARKBRIDGE**:
Headquartered in Collingwood, Ontario, Parkbridge is Canada’s leading operator, developer, and owner of more than 60 residential land lease communities and 35 recreational RV resort communities across the country.
Parkbridge enriches the lives of Canadians by enabling families to buy a home, couples to downsize their home, and vacationers to enjoy time at recreational RV resorts. Parkbridge manages and continually invests in the properties it owns and operates, creating a relationship with our customers and vibrant communities with quality amenities.
Homeownership is out of reach for many Canadians. Parkbridge provides an affordable homeownership option through land lease, which allows people to purchase a home outright without buying the land on which it sits. This fills a gap in the real estate market between rental and freehold homes.
Homeowners maintain and build equity in their homes, while having access to professionally managed shared infrastructure, services, and amenities. It’s an ideal option for people who want to enter the housing market, or those looking to downsize.
Parkbridge makes residential and recreational communities exceptional.
**APPLICATION INFORMATION**:
Please note that applicants must be able to successfully pass a pre-employment criminal background check.
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