Part Time Caseworker

4 weeks ago

Thunder Bay, Canada The Salvation Army Full time

The Caseworker provides supervision and support for residents as required by The Salvation Army and funding contract policies and procedures.

**KEY RESPONSIBILITIES**:
**Case Management**:

- Handle all incoming residential transfers from partner agencies. Review program packages and meet and interview potential clients/residents, in consultation with the Program Services Director where required.
- Provides safe storage, distribution and recording of prescribed medication for clients/residents of the assigned programs.
- Monitor the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches_ as required. Ensures that all required documentation of searches/checks is completed as required.
- Develop and implement case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan. a
- Provide required scheduled check-ins of residents on passes in the community; accompanies residents in the community when necessary and monitors behavior. Implements disciplinary measures as necessary.
- Review all resident intakes, discharges, and restrictions.
- Assist the Program Services Director in developing and coordinating the delivery of designated programs as required, including but not limited to Life skills, Independent Living Skills, Drug & Alcohol Recovery Support, Week-At-A-Glance, Volunteer Recognition, Social and Recreational.
- Intervene in crisis situations, provide emotional support and advocacy as required.
- Provide program related orientation to newly hired staff, volunteers, and students.
- Provide back-up support to front line position (front desk or other program areas) and their functions as required.
- Respond to day to day “urgent” needs of clients.
- Perform other position related duties as assigned.

**Communication and Reporting**:

- Establish, compile, and maintain proper records and files as required for each assigned program, writes progress and in-depth reports and provides information on the outcomes of the programs and the progress of each client/resident.
- Maintain and update all appropriate documentation and reports (including in-out and incident logbooks) related to clients/residents.
- Maintain statistical information relevant to the evaluation of service provisions and provide direct supervisor with other relevant data as required by the funder and The Salvation Army.
- Prepare monthly outcome, statistical and measures reports in an accurate and timely manner.

**Community Networking and Partnerships**:

- Under the direction of the Program Services Director, work with the local Community College to provide opportunities for student placements and to provide coaching while on location.
- Assists clients/residents by providing support, networking and other direct services.
- Attend and facilitate case conferences with the case management team.

**Other Duties**:

- Responsible to work safely and report all unsafe or unhealthy working conditions to the Health and Safety Committee.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Participate in regular supervision and performance reviews/evaluations as required.

Perform other duties as required.

**WORKING CONDITIONS**:

- Weekend and evening work may be required.
- The incumbent’s work environment is typically in an office or work site within residential and community settings.
- The incumbent will work under the following disagreeable conditions:

- Exposure to dirt, bodily fluids, bodily waste
- Exposure to drugs and alcohol
- Noise
- Dealing with angry and abusive people
- Verbal abuse
- Odors
- The incumbent may be exposed to the risk of moderate injury or illness due to:

- Physical attacks by others (i.e. being attacked by a client/resident)
- Exposure to infectious diseases
- Exposure to toxic chemicals
- Sharp Objects (i.e. needle sticks)
- Other dangerous situations

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Certified in First Aid/CPR and Non-Violent Crisis Intervention.
- NOTE: Alternative combinations of education and experience may be considered.

**EXPERIENCE AND KNOWLEDGE**:

- Must have a minimum of two (2) years’ experience in related field, including frontline casework experience in a social service environment, functional supervision and working with marginalized clientele.
- Knowledge of issues facing persons experiencing housing crisis, various social issues pertaining to homelessness and its impact on the families served.
- Knowledge and sound understanding of the Mental Health and Addictions support systems available to individuals in the region.

**SKILLS AND CAPABILITIES**:

- Solid background of how to work with people from diverse backgrounds and enjoy assisting others to solve problems.
- Experience/working knowledge of Microsoft Office Suite.
- Ability to work ind

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