Medical Referral Clerk
4 months ago
**About the Role**
**Working with Satori Health**
Satori Health provides team members with a competitive compensation package that includes health, dental and vision benefits and an Employee Family Assistance Program (EFAP). Enjoy personal days, vacation time, and a comfortable office setting with paid parking.
**Responsibilities**
- Makes patient care referrals to third party stakeholders
- Documents all referrals and forward referral documents to appropriate Satori clinics and/or departments
- Follows up the referrals in a timely manner to assure that appointments are made for appropriate care or testing.
- Answers patient inquiries and takes messages for follow up.
- Assists physicians, MOAs and clinics in completing all medical documentation needed to provide referral services following the specific procedure for what is sent to specific entities
- Handles highly confidential health information in a manner consistent with the Satori Confidentially Oath and compliant with the AB Health Information Act.
- Other duties as required and assigned
**Requirements**:
- Completion of a medical office assistant/administrator or unit clerk certificate or diploma from an accredited school or college
- Previous Accuro and Connect Care experience is considered and asset
- Minimum 2 years experience working with medical terminology, data entry, and record maintenance
- Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong knowledge of general office procedures involving procurement
- Proven ability in handling confidential and sensitive information, with an understanding of data privacy laws and regulations
**Qualifications**
- Proficient in maintaining filing systems and basic databases.
- Polished and professional verbal and written communication skills
- Exceptional organizational and problem-solving skills
- Excellent planning and prioritizing
- High degree of accuracy and attention to detail
- Strong skills in collaborating with team members
**About Satori Health**
Satori Health is a collaborative network of clinics, practitioners and health professionals in Alberta. Our mission is to provide comprehensive and coordinated care for all of our patients, and our team culture is built around ensuring our patients receive the proactive and preventative healthcare services they deserve while making sure they feel fully supported throughout their healthcare experience. Our extensive network of practitioners, specialists, allied health professionals and healthcare administrators are all integral in fulfilling this goal.
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