Undergraduate Advisor and Program Administrator

3 weeks ago


Waterloo, Canada University of Waterloo Full time

Overview:
**Term: 2 years.**

This position is primarily responsible for the day-to-day operation of the undergraduate program which is a cohort based professionally accredited program. The incumbent is responsible for the management and provision of services to approximately 600 students. Academic services, academic advising, student engagement, student remediation, admissions, and recruitment. The Administrator provides support to the Associate Director, of undergraduate studies for the School of Planning in all matters relating to the undergraduate program. The undergraduate degree in Planning is professionally accredited.

**Responsibilities**:
Academic Advising, including but not limited to:

- Provides academic advice to Co-op Planning students, potential transfer students, and exchange students regarding their individual course and program/plan selection and careergoals (enrollment, plan modification and academic progression)
- Provides guidance and advice regarding policies and procedures related to student absences and manages the Verification of Illness Form (VIF) process
- Approves course exemptions and waivers to Planning degree requirements
- Assists students with preparation of Petitions, Exchanges, Letters of Permission, andAcademic/Work Term Sequence changes
- Manages academic advising responsibilities including individual program plans, degree requirements, and strategies for completion of requirements when progression issues arise. Verifies and approves students have met program degree requirements for Convocation
- Monitors grade performance throughout the term, initiates proactive advising appointments with at-risk students, and supports midpoint and professionalism remediation programming

Student Success Initiatives, including but not limited to:

- Identifies students at-risk academically by liaising throughout the term with key course instructors through acquiring and analyzing their mid-term results to develop a plan of action forstudent success and eligibility for Foundation Term through student interviews
- Monitors the academic progression of students identified as at-risk and be ready to furtherintervene when students are not progressing as anticipated
- Independently assesses and confidentially documents student problems and issues. Most oftenthe first contact to advising students in crisis. Immediate action may be required to connect students with University resources and/or provide practical assistance
- Contacts and interviews conditional standing and required to withdraw students as identified bythe end of term academic progression reports and provides academic advice and strategies for success
- Advises students who are in their Foundation Term and non-degree students who have beenrequired to withdraw and are seeking re-admission

Admissions, including but not limited to:

- Approves OSS, Non-OSS, re-admits and internal transfer student admissions to Planning co-opprograms
- Assesses and authorizes transfer credits from internal and external institutions, and courseexemptions and waivers to the Planning degree requirement
- Develops customized course sequencing for all readmits and internal transfer students
- Reviews and recommends entrance scholarships and awards to incoming students

Academic Administration, including but not limited to:

- Manages the School of Planning undergraduate office, serving as “first contact” for the faculty, students, and external parties for the School of Planning programs
- In conjunction with the Undergraduate Officer, co-ordinates, and compiles information to plan andimplement changes to related program requirements and course descriptions for the Universityof Waterloo Undergraduate Course Calendar. Communicates and consults with relevant academic units when necessary, regarding the proposed changes
- Active member of the Faculty of ENV Undergraduate Studies Committee (Assoc. Dean UG, ENV UG Chairs/Officers, ENV Advisors, Assoc. Registrar, Non-OSS admissions specialist and Co-op Faculty Relations Manager) responsible for review, implementation, andoptimization of the business practices as they relate to the UG programs in Planning
- Participates on Committees and attends meetings (with voting privileges) by providing information, conducting research, developing materials and reports to contribute todiscussions and decision-making: School meetings, Undergraduate Operations, ENVUndergraduate Studies Committee, ENV Work Term Report Committee, Advisor meetings
- Approves changes to students’ academic standing (Conditional, Required to Withdraw; FoundationTerm)
- Recruits and allocates the undergraduate teaching assistants; authorizes TA payments;reviews teaching evaluations to identify issues
- Administers and monitors the submission of all Planning undergraduate grades to the Registrar’sOffice
- As the Web Content Maintainer, updates and maintains the School’s student advisorymaterials on the School’s UG website
- Compiles, coord


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