Quality Assurance Supervisor Afternoon

3 weeks ago


Waterloo, Canada Sunrise Farms Full time

Grand River Foods is a leading food solutions company serving customers in the North American grocery and food service industry. As a member of the Sunrise Farm family, we remain as dedicated as ever to both providing a quality work environment for our employees, as well as producing only the highest quality products for our customers. We are known for the great care we take with clients and employees alike.

We currently have an opening for a
**QA Supervisor** at our Waterloo facility located at 35 Northland Road.

This position is responsible for direct supervision and daily support to the various Quality Assurance Technicians. Assists the QA Manager/SQF Alternate and/or HACCP/SQF Practitioner with the implementation and enforcement of food safety and quality programs to all departments. Ensures adherence to required food safety laws, regulations, and company/customer policies and procedures. Has the authority to suspend operations when serious food safety and quality risks are identified

Duties & Responsibilities:
Assists in the implementation, review, maintenance and validation of the HACCP and SQF Systems (GMPs, Prerequisite Programs, Policies, SOPs, etc.)

Direct supervision of QA Technicians and indirect supervision all departments

Provides food safety and quality direction to Production, R&D, Purchasing, Shipping & Receiving, Maintenance, Planning and Sanitation

Advises department managers and supervisors of non-compliances/deviations

Assists the HACCP/SQF Practitioner and QA Manager with site audits and takes appropriate action to ensure the integrity of HACCP and SQF Systems

Ensures that regulatory compliance with CFIA, SQF and Customer requirements are meet and maintained

Monitors and verifies food safety programs and practices and overall SOP compliance within the facility

Assists with GMP and Technical training of personnel on HACCP/SQF functions

Ensures supplier scorecards and non-conformity communications are issued, tracked, trended and managed

Identifies trends related to food safety (foreign material, Holds, deviations, etc.) and communicates findings to management

Ensures appropriate product holds, and timely dispositions

Provides technical documentation for testing of products and raw materials

Responsible for schedule review and allergen management

Responsible for maintaining the verification schedule and ensuring verification compliance including record reviews, on-site observations, interviews, etc.

Assists with the creation and revision of product specifications to ensure food safety and quality

Develops and maintains incoming specifications and online profiling spreadsheets to track and trend quality parameters

Other duties as assigned

Skills and Abilities:
Excellent communication, interpersonal and administrative leadership skills

Proven ability to supervise, provide support and coach

Strong verbal and written literacy

Proven ability to work effectively as a team member

Strong analytical, problem-solving abilities

Highly detail oriented with excellent organizational skills

Able to prioritize multiple obligations, and manage time effectively

Excellent mathematical skills

Excellent work ethic and attendance

Strong computer skills and proficiency with Microsoft Office systems

Adaptable to change, handles pressure well, adjusts plans to meet changing demands

Accepts accountability, stays focused and calm under pressure

Meets attendance/punctuality requirements

Makes decisions systematically, under pressure and can make difficult/unpopular choices

**Education**:
Completion of Vocational/Technical specialty certification/licensure program in a related field

University degree or college diploma in related discipline preferred

**Experience**:
A minimum of 2-3 years’ experience in a similar role

Working knowledge of HACCP and GFSI systems and applicable regulatory agencies

Proven leader and team motivator with Leadership skills

Thorough understanding of statistical process controls, HACCP, SQF, BRC, MMOP

Knowledge of customer complaint investigation and resolution process

In depth knowledge of local, provincial and federal GMP requirements pertaining to food manufacturing

Proficient with MS Suite products (Word, Excel, PowerPoint) required as well as with label system software

At Sunrise Farms we are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.



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