Herb's Industrial
2 weeks ago
Herb's Industrial is looking for an **Account Manager** to support their current team and further their growth and success.
**Herb’s Industrial & Recreation** is a growing, multi-faceted business that believes in going above and beyond to fulfill every client's needs. We do business in Industrial, Janitorial, Power Sport, Outdoor Equipment & Clothing Supply (Retail). We also have a service portion of our business which includes Janitorial Services & Hot Shot Deliveries. We are highly entrepreneurial and focused on building a team of independent individuals who pride themselves on working in this detail-oriented field, where customer satisfaction is second to none.
**What you will be doing**:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with team members to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behaviour.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
- Assisting all Team Members with a general and daily operations of the business
**What you will bring**:
- Proven experience providing exceptional customer service
- Ability to build rapport with clients
- Strong negotiation and leadership skills
- Excellent communication skills
- A valid driver's license is required
- Availability to work some evenings & weekends, including being on call
- Bilingual English/French skills would be an asset
**The Perks**:
- Competitive salary with overtime pay
- Paid vacation and sick time
- Air Miles Travel Assistance Program
- Health & dental benefits
- Clothing allowance
- 10 paid stat holidays per year
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