Legal Collections Manager

2 months ago

St Catharines, Canada NCRi Inc. Full time

NCRI is growing stronger and is seeking a Legal Collection Manager to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.

The Legal Collections Manager has various tasks, including conducting legal research, drafting, and reviewing documents/contracts. Please review the job description attached.

**Job Description**:

- ** Oversee the Legal Collections Process**: Manage the legal recovery of debts, ensuring compliance with relevant federal, state, and local laws.
- **Team Management**: Supervise a team of collection agents and legal support staff, providing guidance, training, and performance evaluations.
- **Legal Strategy Development**: Collaborate with legal counsel to develop strategies for handling delinquent accounts, including litigation, negotiation, and settlement.
- **Case Management**: Oversee the preparation and filing of lawsuits, garnishments, judgments, and other legal documentation required to recover debts.
- **Compliance and Risk Management**: Ensure that all collections activities comply with the regulations, bankruptcy laws, and other regulations governing debt recovery.
- **Client and Stakeholder Relations**: Communicate with clients to understand their needs and provide updates on legal collection efforts. Act as a liaison between clients and legal teams.
- **Debt Settlement Negotiation**: Negotiate settlements, payment plans, and debt repayment agreements with debtors or their legal representatives.
- **Litigation Support**: Coordinate with external or in-house attorneys for litigation, including gathering necessary documentation and attending court hearings when required.
- **Reporting**: Generate reports on collection activities, legal outcomes, and team performance, presenting data to senior management or clients.
- **Budget Management**: Monitor department expenses and manage the budget for legal collections activities.

We offer:

- Competitive base pay, competitive insurance coverage, incentives, paid training and breaks
- Outstanding referral bonus program
- Fun perks: Holiday events, food days, giveaways, prizes, themed events and more

Skills and Qualification;
- ** Education**: Legal or paralegal certification preferred.
- **Experience**: 5+ years of experience in debt collections, with a focus on legal collections. Previous management experience is required.
- **Knowledge of Collections Law**: Deep understanding of the rules and regulations, bankruptcy law, and state-specific collection laws.
- **Leadership Skills**: Strong leadership, team management, and organizational skills.
- **Communication Skills**: Excellent verbal and written communication skills for interacting with clients, legal teams, and debtors.
- **Negotiation Skills**: Strong ability to negotiate payment plans and settlements with debtors.
- **Problem-Solving**: Analytical mindset with the ability to resolve conflicts and find solutions to complex legal and financial issues.
- **Technical Skills**: Proficiency in collections software, case management tools, and legal documentation.

**Work Environment**:

- Hybrid with occasional court appearances.

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