Customer Service Representative
6 months ago
**Location**:East Scarborough (Finch Ave East & Neilson Road)
**Job Type**:Full-Time, In-Person
**Hours**:Monday to Friday, 8:00 am to 4:00 pm
**Key Responsibilities**:
- Handle incoming calls, provide product information, and respond to inquiries.
- Update customer records, build sustainable relationships, and go the extra mile for customers.
- Opportunities for mínimal up-selling.
**Benefits**:
- Competitive hourly rate plus uncapped commissions and bonuses.
- Paid training and mentorship from experienced leaders.
- Growth and advancement opportunities (management roles).
- Fun, team-oriented environment with events and themed parties.
- Free parking and convenient public transportation access.
**Requirements**:
- Fluency in Chinese (Cantonese and Mandarin) and English.
- Strong customer service skills and a positive attitude.
- Ability to work in a dynamic, fast-paced environment.
**About Us**:
- A people-first company with 12 years in enhancing customer experiences.
- Offers a family-like, team-oriented environment with continuous learning and development.
- Dedicated to employee success and company growth.
Schedule:
- Monday to Friday
Work Location: In person
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