Csr (Customer Service Representative)

6 months ago


Scarborough, Canada Frechette Lawncare Full time

Overview:
**Responsibilities**:

- Provide information about products and services
- Handle and resolve customer complaints
- Process orders
- Maintain customer records and update account information
- Conduct data entry tasks accurately and efficiently
- Call leads & try to acquire new business (especially in the off season)

**Requirements**:

- Strong communication skills in English
- Ability to analyze and solve customer issues effectively
- Excellent phone etiquette and customer service skills
- Proficiency in word, excel and a basic understanding of computers
- Prior experience in sales or customer service is advantageous

Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills will be valued and developed.

Pay: From $20.00 per hour

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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