Csr (Customer Service Representative)
6 months ago
Overview:
**Responsibilities**:
- Provide information about products and services
- Handle and resolve customer complaints
- Process orders
- Maintain customer records and update account information
- Conduct data entry tasks accurately and efficiently
- Call leads & try to acquire new business (especially in the off season)
**Requirements**:
- Strong communication skills in English
- Ability to analyze and solve customer issues effectively
- Excellent phone etiquette and customer service skills
- Proficiency in word, excel and a basic understanding of computers
- Prior experience in sales or customer service is advantageous
Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills will be valued and developed.
Pay: From $20.00 per hour
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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