General Manager

5 months ago

Vancouver, Canada Pizza Garden Full time

**Company Description**

Neapolitan Pizza, located in Burnaby, BC, is a group of esteemed brands that consistently cultivate a reputation for excellence in taste, quality, and service. The group prioritizes the use of fresh-cut ingredients, excellence in service, and superior flavor. The group operates over 20 restaurants across British Columbia and is continuing to broaden its horizons into other Canadian provinces, the U.S., and international markets.

**Role Description**

This is a full-time on-site role for a General Manager at Neapolitan Pizza, located in Burnaby, BC. The General Manager will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, financials, inventory, and customer service. In addition, the General Manager will be responsible for ensuring that the restaurant is providing an authentic culinary experience, innovating new dishes and flavors, and creating an inviting atmosphere.

**Responsibilities**:

- Oversee daily operations of the restaurant, including food preparation, service, and kitchen management.
- Ensure high-quality customer service and guest satisfaction.
- Manage and train staff members, including hiring, scheduling, and performance evaluations.
- Develop and implement operational policies and procedures to optimize efficiency and productivity.
- Monitor inventory levels and order supplies as needed.
- Maintain a clean and safe working environment, following all health and safety regulations.
- Handle customer complaints and resolve issues in a timely manner.
- Collaborate with the management team to develop marketing strategies and promotional activities.

Qualifications:

- Previous experience in the food industry or restaurant management is required.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Knowledge of food preparation, service, and handling procedures.
- Familiarity with kitchen operations and equipment.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong problem-solving skills and the ability to make quick decisions.
- Flexibility to work evenings, weekends, and holidays as needed.

Pay: From $60,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Please describe a time when you had to lead a team through a difficult situation

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Hospitality: 3 years (preferred)
- Management: 4 years (preferred)
- Food management: 4 years (preferred)

**Language**:

- English (required)

Work Location: In person

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