Business Development Representative
1 month ago
EHN Canada is the country’s largest provider of private mental health and addiction services, with inpatient operations in most provinces as well as in-person and virtual outpatient programs. The organization has tripled in size over the past four years as it adds new locations and programs to serve its communities. EHN Canada now helps over 2000 patients and their families each year and works with governments and employers across Canada.
EHN Canada is a company with a purpose. It believes that every Canadian has the right to mental health and addiction services that are accessible (i.e., little/no wait times); affordable (i.e., paid for by your government or employer) and excellent (i.e., using outcomes measurement and evidenced based practices).
**Job Summary**:
The Business Development Representative (BDR) is responsible for prospecting, routing, and closing new business opportunities. The BDR serves as the instrumental contact for new business referrals/inquiries and leads the prospecting process. The BDR works closely with EHN leadership, Admissions, Client Care, Referent Relations, Business Development team-mates and other company resources to successfully transition referrals/inquiries into the EHN account base.
**Responsibilities**:
Strategic and tactical functions include:
- Leading Mid-Market Corporate and Healthcare Prospecting (new and dormant opportunities) for Intensive Outpatient Program (IOP) solutions
- Triage of inbound inquiries/leads to appropriate account owners
- Managing leads from corporate, healthcare or specifically assigned segment(s) referral inbox(es)
- Managing leads from B2B Marketing Inbound Funnel and collaborating with Marketing on initiatives to continually drive the funnel
- Providing advisory, insights and process enhancement recommendations based on new business inquiry/referral experiences
- Competitive Intelligence analysis
- Professional Development with Individual Development Plan (IDP) for career growth (BDM)
**Requirements**:
- Primarily working in hybrid environment.
- Travel - May be required to travel to Regional Canada locations, National Office (Toronto, ON), and North American conference locations
**Skills**:
- Able to interface internally within the company with tact and diplomacy
- Ability to set targets and design growth plans
- Ability to interface at the most senior levels internally
- Strong analytical skills and the ability to multi-task
- Strong verbal, written, and presentation skills
- Strong interpersonal skills
- Demonstrates strong teambuilding attributes
- Computer literacy, including strong competency in Salesforce, PowerBI, Excel, Word, Outlook & PowerPoint
- Demonstrated ability to balance multiple projects involving large revenues and a high degree of complexity
- Experience collaborating for results, working in a fast-paced environment, great organizational skills and demonstrated positive leadership style
- Project management skills and strategic planning ability required.
- Superior time management and organizational skills
**Experience**:
- Strong knowledge and understanding of enterprise account management and sales prospecting/planning processes
- Experience in collaborating for results, good organizational skills and demonstrated positive leadership style
- Previous healthcare sector experience is an asset
**Education**:
- Post-secondary education in business related discipline - Diploma or Degree is an asset but not required
- Ability to function independently with little or no supervision as well as working effectively in a team environment
- Supervisory skills are an asset, but not required
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