Referrals Only

5 months ago

Toronto, Canada CAPCO Full time

**Capco - The Future. Now.**

**Let’s Talk About You**

You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Project Manager

**Let’s Get Down To Business**

Capco is looking for talented, innovative and creative people to join our incredible and growing Team focused on our financial services clients. We are looking for experienced Technology Project Manager with exceptional domain expertise who can work directly with our clients on mission-critical projects.

**About the Role**

**Responsibilities**
- Be the go-to Resource for all Capco Employees and Clients on any projects or opportunities that require a Fraud speciality in the Financial Services space
- Independently drive client relationships across levels, especially key decision makers by understanding their business goals and objectives
- Act as a key point of contact for clients and ensure client satisfaction by addressing concerns and ensuring project deliverables are met on time, within scope and budget
- Lead project teams with Capco and client members
- Working closely with clients to define and optimize their roadmap, influencing decision-making
- Manage and facilitate the successful execution of timelines and milestones according to project scope and within budget
- Engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction
- Prepare work schedule and timelines with the customer and the extended team
- Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding
- Maintain up to date documentation and communicate findings to key stakeholders
- Regularly communicate project status and circulate project information to the team
- Ensure customers are fully satisfied with project completion

**About You**

**Show Us What You’ve Got**
- 5+ years of project management or business analysis experience and implementation management, including a specific focus on Fraud projects within the banking environment
- Good knowledge and/or experience working with Fraud technology projects, and a strong understanding of the key offerings in this space
- Proficient in detecting and analysing fraudulent activities within the Canadian banking sector, with a strong understanding of industry-specific regulations, compliance standards, and emerging trends in financial crime
- Skilled in developing and implementing fraud prevention strategies, including the deployment of advanced fraud detection tools, techniques and technologies to mitigate risks and safeguard customer assets
- Experienced in conducting through investigations into suspected fraudulent transactions, collaborating with internal stakeholders, law enforcement agencies, and regulatory bodies to effectively identify, mitigate and prevent fraud schemes
- Experience and capabilities to speak with customer leaders to extract expectations, provide insightful information, and manage expectations
- Comfortable speaking and presenting to senior stakeholders and clients
- Ability to think strategically and execute tactically, enabling cross-business teams
- Ability work in a fast-paced environment while following best practice and company process
- Highly driven and passionate about customer satisfaction, product development and technology
- Excellent oral, listening, and written communication skills
- Excellent people and presentation skills

Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.

**Now Take the Next Step**

**We have**:

- Access to industry-focused talent globally
- Ability to leverage best-of-breed, innovative products and solutions for complex architecture and large-scale transformation
- Extended global geographic market reach
- Ability to capitalize on our client footprint and deep domain expertise within financial services

Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

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