Referral Coordinator

3 months ago

Toronto, Canada MEDCAN Full time

About Us:
Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.

Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.

The Role:
The Goal:
Deliver exceptional administrative back office support to clients and health care providers.

The Accountabilities:

- Coordinate follow up care from appointments
- Work with Physicians and Nurses in managing client care
- Coordinate with other staff to ensure exceptional delivery of service
- Answer patient calls from assigned phone queues
- Perform other administrative functions including faxing, printing, scanning and mailing to patients and other health care providers and facilities

The Requirements:

- Prior experience in an administrative or client service position
- Experience in a Medical Office position is an asset
- Medical Office Administration diploma is a plus
- Excellent written, verbal and electronic communication skills
- Proficient in Outlook
- Exceptional client service skills
- Sound knowledge of medical terminology
- Experience with Accuro EMR and Salesforce is a plus

The role reports to the Client Care Manager, Referrals and hybrid opportunity to work from home with some requirement to be in office as needed.

Medcan’s philosophy of Live Well, For Life applies not only to our clients but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

This position comes with an attractive total compensation package including a competitive compensation model, a comprehensive benefits plan, RRSP matching, and a genuine opportunity to grow. We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Diversity, Inclusion, and Accessibility:
Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion. We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team. We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique. If these principles resonate with you, we encourage you to apply

If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.

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