Outside Sales Representative
3 months ago
This position is responsible to maximize sales from a selected group of clientele and to generate business from new and existing accounts. This position is responsible for liaison and co-ordination between the Company and its customers to ensure optimum levels of customer service.
**PRIMARY JOB DUTIES**
- Make personal visits on a regular basis to his/her group of clients to develop business, advise of special pricing and services and to generate and receive orders.
- Resolve customer/client issues and/or problems; liaise with inside sales, credit department and warehouse to investigate and resolve issues; recommends improvements and corrective actions
- Co-ordinate customer purchases with inside sales department; follow up as required/requested
- Analyze customer base to identify further areas of opportunity and to develop new accounts
- Prepare sales forecasts for the next selling year; to review sales results with Regional Manager on a monthly basis or as required/requested
- Accountable for monitoring client/customer creditworthiness and reporting irregularities to credit department and Regional Manager
- Responsible to participate in the Company Health and Safety Program; to undertake training as required/requested; to ensure adherence to all Health and Safety guidelines
- Other duties as assigned
**SECONDARY JOB DUTIES**
- Assist in the warehouse, order desk, enter and prepare quotation within our ERP system as required/requested
- Participate in special sales functions and trade shows as required/requested
- Assist with territorial planning to efficiently maximize number of sales calls
- Remain current with Company products and services
- To liaise with vendor representatives to develop/promote mutual interests; to attend and participate in training/instructor programs as required/requested
- Participate in our training program and complete training on products on a regular basis
- Prepare and generate reports as required/requested
**QUALIFICATIONS**
- Excellent verbal and written communication and interpersonal skills (Bilingual may be required for some locations)
- High degree of accuracy with attention to detail
- Self starter, well organized with ability to multi task
- Available to travel on a daily basis, some overnight travel as required/requested
- Must be able to meet all travel requirements within and outside of Canada
- Must be able to meet and entertain clients as required/requests
- Possess valid driver license and maintain clean driving record
- Computer literate, good mathematical skills
- Plan and Blue print reading is an asset
- Ability to maintain high level of confidentiality
**EDUCATION & EXPERIENCE**
- College Diploma in Sales/Marketing, Business Administration or a related discipline
- Four (4) years experience in a customer service/sales capacity preferably with background knowledge in fire protection, plumbing and heating and mechanical/industrial pipe and fittings
- In depth, detailed knowledge specific to Flocor markets/products
- A combination of education and experience
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