Student Financial Aid Officer

4 months ago

Toronto, Canada Yorkville University Full time

About Us:
We are looking for the visionaries, the change-makers, the self-starters who are seeking more from their career. Change begins with the small decisions we make, each day, to support each other and strive to create inspiring incredible educational experiences for all students, no matter where they are or how they learn. This concept connects deeply to the idea that, in choosing a career with Yorkville University, you will have the opportunity to push boundaries, flex your creativity and inspire positive change for so many people. It’s also a call-back to the transformative power of education itself. Seek a career that will challenge you to make a meaningful difference through work with a passionate, empowered team in an environment where your voice matters and your ideas are always important.

If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.

Who we need:
What you will do:

- Provide comprehensive and accurate information to students regarding available financial aid programs, scholarships, grants, and loans.
- Evaluate students' financial information and determine eligibility for different types of financial aid.
- Conduct workshops, presentations, and information sessions to educate students and staff about financial aid options, processes, and resources.
- Provide excellent customer service by promptly responding to student inquiries, resolving issues, addressing concerns, completing necessary forms, understanding award letters, and managing their financial aid packages.
- Collaborate with other departments, such as admissions and registrar, to ensure a seamless and coordinated student experience.Supporting with the completion of the day-to-day responsibilities of the Student Finance team, to support the corporate strategic imperatives.
- Contributing to a positive corporate culture that supports equity, inclusion, learning, and wellness.

What you bring:

- Experience in Student Services, Financial Aid, Collections, or Customer Service
- Strong attention to detail, accurate data entry and ability to follow through
- Post-secondary education in a relevant field preferred
- Experience working in fast paced settings and ability to handle confidential information
- Strong verbal and written communication skills

What's in it for you:
We provide a transformative, accessible and flexible higher education environment, our team shares a passion for learning, teaching, and growing. We nurture an inclusive, supportive, and diverse work environment throughout our three campus locations.
- Health Benefits
- Dental Coverage
- Retirement Savings Plan
- Competitive Salary
- Fun, competitive, and challenging work environment
- Incentives and rewards
- Career growth
- Free Tuition for all Yorkville University Programs
- Employee and Family Assistance Program

What does the best of all worlds mean at Yorkville University:

- An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and solutions. As a private school with government approval of our offerings, we have the opportunity to do more, stay current, and be future-forward.
- The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students
- from mentorship to teaching, from creative outlets to analytical ones.
- A place where all individuals feel welcomed in the academic and workplace environments and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity, and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
- The opportunity to grow with access to free courses, certifications, and programs - right up to our Doctorate offerings.
- An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, including a wide breadth of wellness services, and a work-life balance.

Join us:
Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify our People Team at 1-866- 467-0661.

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