Student Financial Aid Officer

7 months ago

Toronto, Canada Yorkville University Full time

About Us:
The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education makes us an exceptional place to work. We are a progressive and modern institution, responding to the needs of current and future students and implementing the best technology solutions to empower our work. We prioritize diversity, open doors to those often overlooked, welcome new Canadians, and provide pathways to successful careers.

Yorkville Education Company (which manages both Yorkville University and the Toronto Film School) began with a simple idea in 2004: offer flexible, rigorous, and career-focused degrees on campus and online to people who are on a purposeful path. With campuses in Ontario, British Columbia and New Brunswick, we equip our graduates with the professional knowledge, skills and designations that employers value.

Focused on providing a transformative, accessible and flexible higher education environment, our teams, from the President to the newest staff member, share a passion for learning, teaching, and growing as individuals and as teams. We nurture an inclusive, supportive, and genuinely kind work environment at our three campus locations.

If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.

Who we need:
What you will do:

- Provide comprehensive and accurate information to students regarding available financial aid programs, scholarships, grants, and loans.
- Evaluate students' financial information and determine eligibility for different types of financial aid.
- Conduct workshops, presentations, and information sessions to educate students and staff about financial aid options, processes, and resources.
- Provide excellent customer service by promptly responding to student inquiries, resolving issues, addressing concerns, completing necessary forms, understanding award letters, and managing their financial aid packages.
- Collaborate with other departments, such as admissions and registrar, to ensure a seamless and coordinated student experience.Supporting with the completion of the day-to-day responsibilities of the Student Finance team, to support the corporate strategic imperatives.
- Contributing to a positive corporate culture that supports equity, inclusion, learning, and wellness.

What you bring:

- Experience in Student Services, Financial Aid, Collections, or Customer Service
- Strong attention to detail, accurate data entry and ability to follow through
- Post-secondary education in a relevant field preferred
- Experience working in fast paced settings and ability to handle confidential information
- Strong verbal and written communication skills

What's in it for you:
We provide a transformative, accessible and flexible higher education environment. Our team shares a passion for learning, teaching, and growing. We nurture an inclusive, supportive, and diverse work environment throughout our three campus locations.

What does the best of all worlds mean at Yorkville University:

- An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and solutions. As a private school with government approval of our offerings, we have the opportunity to do more, stay current, and be future-forward.
- The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students
- from mentorship to teaching, from creative outlets to analytical ones.
- A place where all individuals feel welcomed in the academic and workplace environments and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity, and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
- The opportunity to grow with access to free courses, certifications, and programs - right up to our Doctorate offerings.
- An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, including a wide breadth of wellness services, and a work-life balance.

Join us:
Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability, please notify our People Team at 1-866- 467-0661.

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