Quality Assurance Analyst

1 month ago

Victoria, Canada Securitas Electronic Canada Inc Full time

POSITION: Quality Assurance Analyst
DIVISION: SPS - R&D
LOCATION: 3xLOGIC - Victoria, BC, Canada.

3xLOGIC has been a leading innovator in security technology for 15+ years. The company is recognized for providing easy-to-use surveillance and business intelligence solutions. These solutions seamlessly integrate video, access control, alarm, audio and video verification, and disparate data sets such as ATM, Point-of-Sale and analytics, allowing 3xLOGIC to serve a full spectrum of clientele, from small businesses and retail to enterprise-level corporate network. Our record of achievement results from dedicated and enthusiastic people who work together to pursue challenging goals and objectives.

We are currently searching for a **Quality Support Analyst **in our Securitas Products & Solutions Group based out of our 3xLOGIC Victoria branch, situated in beautiful Victoria, BC, Canada, on the southern tip of Vancouver Island.

**The Opportunity**:
Teamwork, accountability as well as the necessary experience are key to success in this role. The ability to manage multiple tasks and priorities simultaneously, strong analytical and problem-solving skills are pre-requisites for success in this role.

3xLOGIC offers a highly challenging, yet interesting work environment. This position will be an addition to our growing engineering team tasked to build innovative products and achieve the highest level of success.

**Key Responsibilities will include**:

- Collaborate with product owner, developers, and the QA and support teams through all aspects of the Software Development Life Cycle.
- QA Testing including both general testing of various components and software, but also specific use cases that are key.
- Assistance on ancillary issues such as UL Certification, camera plugins, firmware management, technical documentation, new hardware integration design, testing and troubleshooting
- Develop unit and integration tests to test robustness of delivered work.
- Participate in design sessions.
- Estimate and report testing efforts
- Work with a global team.

**Qualifications**:
Essential:

- Strong Windows troubleshooting skills.
- Experience with Windows policies.
- Familiarity with the Debian Linux operating system.
- Strong networking skills, including configuration and management of IP devices that integrate to our core product suite.
- Strong analytical troubleshooting skills.
- Experience with MS SQL Server, including management and the use of stored procedures and ad-hoc queries.
- Strong aptitude for electronics and software, and how the two interface to each other.
- Excellent oral and written communications skills, ability to convey complex issues clearly and concisely.
- Ability to work predominately unsupervised.
- Ability to work in a highly collaborative environment.
- Experience with SCRUM / Agile development methodologies and software (ADO preferred).

Desirable:

- Experience with computer programming and key principles, and scripting.
- Previous VMS and IP Camera skills.
- COMPTIA Network+ Certification (or equivalent).
- Ability to work efficiently as a member of the software development team.
- Strong communication skills.
- Gives and welcomes feedback.
- Strong analytical and critical thinking skills.

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