Implementation Specialist, Managed Services

5 months ago

Winnipeg, Canada Payworks Inc. Full time

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by People**_ _is our purpose.

**DOING RIGHT BY PEOPLE - IT’S WHAT WE DO**:
As an Implementation Specialist, you will lead new clients through a seamless transition onto the Payworks platform. You will be responsible for managing new client expectations with a high level of service and support in response to their implementation needs, regardless of account complexity. You will manage the set-up of the Payworks workforce management solution and training for new Managed Services customers, taking the client from the close of the sale to the pass off to their assigned Payroll Specialist. Using your accelerated understanding of workforce management demands, you will interpret and determine the needs of the client while using project management skills to complete the implementation effectively and efficiently.

**WHY YOU SHOULD CHOOSE PAYWORKS**:

- Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
- Plenty of professional development opportunities.
- Community-minded culture - Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
- Time and flexibility to meet your needs - Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
- Cool perks - Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more

**PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE** - IT’S WHAT YOU’LL DO***:

- ** Build client relationships** - Payworks takes pride in delivering superior client service to businesses across Canada. As an Implementation Specialist, you will initiate the system-user relationship with the client administrator of the Payworks product and provide them with advice and guidance on our product while keeping payroll best practices in mind. Through needs analysis, you will uncover client requirements using effective probing techniques, active listening, and communication skills while identifying any issues or opportunities which arise from client queries.
- ** Implement great products** - You will facilitate the client implementation, from data entry and training to equipment delivery, first go live and continuing support. Leveraging your keen attention to detail, you will gather and use the product input requirements specific to each client, enter data and administer the database set-up all while maintaining accuracy and integrity of information.
- ** Work with a team** - You will communicate effectively with all functional areas of Payworks, pulling together the resources available to grow the business and meet company objectives.
- ** Enhance your career** - We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success, including the option to gain your Payroll Compliance Professional (PCP) designation through Payworks’ close partnership with the National Payroll Institute (NPI)

**WHAT YOU’LL NEED TO SUCCEED***:

- PCP Certification or related studies, or equivalent combination of education and experience, would be considered an asset.
- Previous experience implementing workforce management solutions or similar software is considered a strong asset.
- Previous knowledge of Payworks product or related exposure of comparable solutions such as Payroll, Absence Management, Time Management and HR modules is required.
- Strong technical skills with a proficiency in systematically using programs like Microsoft Excel, Word and Outlook.
- Customer service orientation, with experience working on needs analysis processes to effectively present and discuss intangible services and solutions with clients.
- Strong planning and organizational skills with the ability to handle multiple demands concurrently, work independently, and demonstrate resourcefulness.

**We are proud to support a hybrid work model that allows employees to choose the work location that best suits their work and lifestyle. The Implementation Specialist reports into the Payworks office, however has the option to work in the office or on a hybrid work model.

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada Maxim Software Systems Full time

    Maxim Software Systems is a family-like and vibrant tech company that develops, supports and sells MaxiDent - a suite of software solutions - to dentists, denturists and hygienists across Canada and internationally. Our purpose is to empower health professionals with intelligent software while touching their hearts with exceptional service. Our exceptional...

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada Maxim Software Systems Full time

    Maxim Software Systems is a family-like and vibrant tech company that develops, supports and sells MaxiDent - a suite of software solutions - to dentists, denturists and hygienists across Canada and internationally. Our purpose is to empower health professionals with intelligent software while touching their hearts with exceptional service. Our exceptional...

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada Payworks Inc. Full time

    Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by...

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada Maxim Software Systems Full time

    **Company Description** Maxim Software Systems is a recognized leader in delivering state-of-the-art dental practice management software. Launched in 1980, the company has been providing dental management solutions for over 40 years. Headquartered in Winnipeg, Canada, Their flagship brand, Maxident, is an innovative, easy-to-use software suite that...

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada Maxim Software Systems Full time

    **Company Description** Maxim Software Systems is a recognized leader in delivering state-of-the-art dental practice management software. Launched in 1980, the company has been providing dental management solutions for over 40 years. Headquartered in Winnipeg, Canada, Their flagship brand, Maxident, is an innovative, easy-to-use software suite that...

  • Claims Implementation Specialist

    7 months ago

    Winnipeg, Canada People Corporation Full time

    This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. We are in search of a dynamic individual to join our team as a Claims Implementation Specialist to...

  • Ltl Implementation Specialist

    5 months ago

    Winnipeg, Canada Bison Transport Full time

    The **LTL Implementation Specialist** is the key stakeholder on the LTL side of the business when it comes to Change Management in the LTL Division. This individual is responsible for taking ownership of our project management procedures and the initiatives put into their pipeline, both during and after the development stages. The goal of the LTL...

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada Telpay Incorporated Full time

    We are looking for a customer-focused and results-driven Implementation Specialist to join our rapidly growing team. In this role, you'll be instrumental in onboarding new clients onto Telpay's payment platform from the initial setup through to their first payments, ensuring they are set up for success. **Key Responsibilities**: - Provide training sessions...

  • Group Implementation Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Wawanesa Insurance Full time

    Job OverviewThe Group Implementation Specialist plays a crucial role in supporting the Onboarding team by ensuring the accuracy and completeness of required documents and information for small to mid-size new business implementations.Key ResponsibilitiesManage the end-to-end process for new Group Implementations, ensuring internal teams have the right...

  • Group Implementation Specialist

    1 month ago

    Winnipeg, Manitoba, Canada Wawanesa Insurance Full time

    Job OverviewAs a Group Implementation Specialist at Wawanesa Insurance, you will play a crucial role in supporting the onboarding process for new group insurance clients. Under general supervision, you will be responsible for ensuring the accuracy and completeness of required documents and information, acting as a liaison between the Head Office and...

  • Group Implementation Specialist

    1 month ago

    Winnipeg, Manitoba, Canada Wawanesa Insurance Full time

    Job OverviewAs a Group Implementation Specialist at Wawanesa Insurance, you will play a crucial role in supporting the onboarding process for new group insurance clients. Under general supervision, you will be responsible for ensuring the accuracy and completeness of required documents and information, acting as a liaison between the Head Office and...

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada LotLinx, Inc. Full time

    Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning...

  • Implementation Specialist

    5 months ago

    Winnipeg, Canada Payworks Inc. Full time

    Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by...

  • Implementation Coordinator

    5 months ago

    Winnipeg, Canada People Corporation Full time

    We are seeking an Implementation Coordinator to join our team in Winnipeg. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. We are in search of a...

  • Implementation Associate, Small Business

    5 months ago

    Winnipeg, Canada Payworks Inc. Full time

    Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by...

  • Data Management Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Pro-Care Health Services LTD Full time

    We are seeking a highly organized and accountable Data Management Specialist to join our team at Pro-Care Health Services LTD. The ideal candidate will have 3 years of experience in data administration and a strong understanding of database management tools. The successful candidate will be responsible for collecting data to identify areas for improvement...

  • Director, Disability Management Services and Implementation

    3 weeks ago

    Winnipeg, Canada The North West Company Full time

    p>In your role as Director, Indirect Sourcing, you will be responsible for developing and supporting the implementation of the strategic sourcing plan, and managing relationships with internal stakeholders and vendors. Leading the Indirect Sourcing team and supporting the indirect spend across a range of categories that support key business units across the...

  • Data Management Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Pro-Care Health Services LTD Full time

    We are seeking a highly organized and accountable Data Management Specialist to join our team at Pro-Care Health Services LTD. The ideal candidate will have 3 years of experience in data administration and a strong understanding of database management tools.The successful candidate will be responsible for collecting data to identify areas for improvement...

  • Director, Disability Management Services and Implementation

    2 weeks ago

    Winnipeg, Canada The North West Company Full time

    p>In your role as Director, Indirect Sourcing, you will be responsible for developing and supporting the implementation of the strategic sourcing plan, and managing relationships with internal stakeholders and vendors. You will lead the Indirect Sourcing team and support the indirect spend across a range of categories that support key business units across...

  • Safety Specialist

    5 months ago

    Winnipeg, Canada KPIC Maintenance Services Full time

    _**KPIC Maintenance Services Inc. (a member of the FWS Group of Companies) specializing in industrial maintenance services, providing preventative and reactive solutions along with small project retrofits and expansions to our client’s facilities primarily in grain handling, feed mill and food processing. **_ To add to this expertise, **we are recruiting...