Change Manager

4 weeks ago

Brampton, Canada MDA Full time

**Please note that this is a 1 year contract**

**The Company**:
For those who dream of advancing our space in the Universe and on Earth, we’ll take you there.

Serving the world from our Canadian home and our global offices, MDA is an international space mission partner and robotics & space operations, satellite systems and geointelligence pioneer with a 50-year story of firsts on and above the Earth. Today, we're leading the charge towards viable Moon colonies, enhanced Earth observation, communication in a hyper-connected world, and more.

We’re fueled by a pioneering spirit that carries us beyond. And together we enable highly skilled people to continually push boundaries and tackle big challenges requiring solutions that endure and inspire.

Are you ready to launch the next stage of your career in the new space economy? We would love to hear from you

**Job Summary**:
The Change Manager is responsible for planning, developing, and executing change management strategies and programs for business transformation and technology projects. The role works closely with Business Transformation, Business Lines, Information Technology, Human Resources and Corporate Communications to ensure that change management best practices are applied to the adoption of the new ways of working.

The Change Manager is accountable for leading and implementing enterprise wide change management programs to drive adoption of new and evolving processes, business and technology solutions aligned with business strategy and defined outcomes. These change initiatives will range from developing strategies and tactical plans to leading and execute change programs and communications that encourage and enable employees to accept and embrace new ways of working, technologies and solutions.

**Main Responsibilities Change Management and Stakeholder Engagement**:

- Design and deliver change management strategies and plans to support a variety of change management projects across the organization
- Coach MDA change management practitioners in aligning to a standardized MDA strategy
- Engage stakeholders at all levels of the organization (e.g., Executive, Business Transformation, IT, HR, end users within management)
- Support best practice development to identify stakeholders and conduct impact assessments
- Contribute to the continuous refinement of the adoption strategy and plan, in line with identified adoption risks
- Create risk mitigation tactics to minimize resistance
- Design and lead change network groups (e.g., Change Champions and Super Users) to support end users adopt new ways of working in their business units
- Liaise with other key groups at MDA and externally (business lines and different functions.)
- Identify and assess people risks, end user readiness and user adoption
- Propose change management mitigation tactics to support end users based on readiness and adoption results

**Training and Performance Support**:

- Collaborate with appropriate business line or functional area to conduct training needs assessment, train the trainer, and end user training plan
- Support the development of relevant training material for impacted stakeholders (e.g., job aids, presentations, system simulations)
- Ensure that all communication and engagement activities align with the training strategy and plan

**Communications**:

- Working in collaboration with Corporate Communications:

- develop strategic communication plans to support end users
- draft communications and oversee review cycles and approvals
- distribute communications to internal audiences

**What You'll Do**:

- Become a trusted leader and partner for all aspects of Change Management, including Change Impact & Stakeholder Assessments, Communications and Training
- Support the identification, evolution and implementation of Change Management frameworks and methodologies, including process, methods, tools, guidelines, standards, and metrics
- Inspire Change Management improvement across teams

**What You'll Need**:

- Bachelor’s Degree in Organizational Behaviour, Management, Human Resources (HR) or similar field
- Change Management Certification (PROSCI)
- Minimum of 7 years of proven experience leading large-scale cross functional process and change management initiatives in support of organizational strategic priorities.
- Designation or accreditation in Change Management is an asset
- Agile, Waterfall delivery, Facilitation, Coaching, Adult Learning certification an asset
- Excellent organizational, planning, analytical and problem-solving skills
- Excellent (verbal/written) skills in order to connect with both technical or business functional partners.
- Proactive customer service focus
- Highly collaborative with excellent interpersonal, negotiation, influence and conflict management skills.
- Proven experience in building and maintaining strong working relationships with a variety of partners (many senior) across the organization
- Ability to combine initiative,

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