Automotive Service Manager

1 month ago

Sturgeon Falls, Canada Sturgeon Falls Chrysler Full time

_**Welcome to Sturgeon Falls Chrysler**_
- **Sturgeon Falls Chrysler requires a experienced automotive service Manager with a proven successful background to join our growing team**:_

Professional goal orientated individual with a proven record in managing a fast paced and growing service center.

Automotive Service Manager Job Duties:

- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Employee training and recruitment
- Establishing and exceeding company sales objectives
- Strong skills in dealing with manufacturer warranties and submitting claims
- Strong organisational skills with computer competency
- Supervise and schedule several employees
- Develop and implement customer retention programs

Work remotely
- No

**Salary**: $50,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- Automotive service: 3 years (preferred)

Work Location: In person

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