Manager Collections

3 weeks ago


Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Manager, Collection to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are You:
- Someone that has commercial collection background.- Able to minimize financial risk and monetary loss.

As the Manager, Collection you will This position supports all Collection activity for the business, which includes partnering with counterparts in Risk, Legal, Billing and Operations. Will serve as a leader, setting and managing the team’s daily workflow and department metrics, and piloting training efforts as well as best practice sharing.

A Day in the Life- Manage team of up to 15 employees across 2 locations in Canada and the US.- Direct collection activities and authorize write-offs on uncollectable accounts, refunds, late charges, and unearned discount charge backs.- Collaborate in the efficient functioning of the collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of aged and high-risk accounts as well as assisting in client bankruptcy/insolvency proceedings.- Monitor the ongoing performance of the team and collection aging, assigning tasks to the team to ensure timely collection of payments.- Develop or create enhancements to standard operating procedures and policies to ensure flawless execution of day-to-day processes via the team’s ability to achieve productivity metrics and performance goals.- Review accounts and analyze data and information to forecast the probability of collection; provide insights and recommendations.- Maintain current knowledge of collections strategies, practices, and trends and integrate into customer conversations in a professional manner.- Work directly with commercial teams on collection and reconciliation efforts on all AR accounts, including but not limited to, developing alternative payment arrangements for distressed customers prior to escalation.- Proactively anticipate, resolve, and prevent departmental issues utilizing creative and practical solutions.

**Requirements**:
- BS or BA degree in business/finance area or related field is preferred.- Previous management experience required, preferably 3+ years.-
- Ability to perform data analysis identifying patterns and trends.- Proficiency with Microsoft Office required including Word, Excel, and PowerPoint.- Exceptional written and oral communication skills.- Effective problem-solving, analytical and project management skills.- Flexible and able to work in a fast-paced environment.- Excellent presentation, communication, negotiation, and interpersonal skills.- Ability to travel 20% of the time.
LI-Hybrid

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._



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