Sample Logistics and Support

2 months ago

Courtenay, Canada Bureau Veritas Full time

**Job Title: Sample Logistics and Support**

**Reports to: Service Center Supervisor/ Western Logistics Manager**

**Department**:Sample Logistics / Customer Service**

**Location: Courtenay, B.C.**

**Full Time**

**Basic Purpose**:
Sample receipt, preparation of supplies and shipping related duties for all clients in support of the Sample Logistics Team. This position also includes administrative functions

**Key Accountability/Responsibilities**:

- Greet all clients in a friendly, positive manner
- Receive all external client samples
- Unpack samples and organize them according to analytical requirements
- Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date
- Ensure all required samples are redirected as required
- Prepare bottle orders requests and coordinate delivery of bottle orders
- Provide support to the Sample Log In team
- Ensure accuracy of results and data entry
- Recognize routine and non-routine problems and escalate to the Supervisor
- Ensure supply inventories are maintained
- Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate
- Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns
- Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.
- Adhere to Bureau Veritas’ safety policies.
- All other responsibilities as assigned

**Skills and Knowledge**:

- Technical Diploma
- Experience in a laboratory environment is considered an asset.
- Ability to lift up to 40 lbs
- Excellent attention to detaila
- Strong communication skills (both written and verbal).
- Strong computer skills (Microsoft Word, Excel, Outlook etc.)
- Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments
- Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required

**Working Conditions**:

- High level of work production in fast-paced lab environment
- Flexible working hours, overtime and shift work
- Changing priorities and balancing workload to meet tight deadlines
- Some lifting and carrying (up to 40 lbs) and may involve long periods of standing
- Hazardous materials are handled using established safety procedures and appropriate equipment

**Additional Benefits Include**:
Top-Tier Health, Dental, and Vision

Paid Time Off, Statutory Holidays, and up to 8 hours of volunteer time off

Life Insurance & AD&D

STD & LTD Coverage

Company RRSP match

Employee Assistant Program (EAP)

Professional Development through Tuition Reimbursement

Bureau Veritas is proud to be committed to providing fair and competitive pay.

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

**Experience**:

- logistics: 1 year (preferred)

Work Location: In person

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