Customer Service Representative

6 months ago

Courtenay, Canada COLONIAL COUNTERTOPS LTD. Full time

**Company description**

Established in 1970, Colonial Countertops brings over 50 years of excellence to the industry. Founded by Roko Kliman three generations ago, we are still family owned and operated today. We pride ourselves on quality, locally fabricating and installing custom countertops for residential and commercial projects alike.

**Position Summary**
- **Working on some Saturdays is required.**_

**Job Duties and Responsibilities**
- Receive requests and respond to inquiries from customers
- Provide price and deliver quotations, technical assistance and source material to customers
- Assist customers with surface choices
- Maintain relationships with existing and new customers
- Attract potential customers by answering product and service questions, suggesting information about other products and services
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Take payments, process adjustments
- Provide exceptional customer service in a professional manner
- Assist in day to day administration duties such as: stock entry, transfers, organizing literature and samples in the showroom
- Contribute to team effort and complete other duties as required or assigned.

**Qualifications**
- Minimum grade 12 with preference given to a post secondary education.
- Professional communication skills
- Strong attention to detail both written and spoken
- Advanced computer skills, ability to learn new programs
- Kitchen and Bath Design knowledge an asset
- Inside Sales/Customer Service Experience an asset

**Why work for Colonial?**

We take pride in a work environment that’s inclusive, and team oriented.

Colonial offers:

- Extended Health and Benefits package after 3 months of full-time employment
- RRSP program where we will match a portion of your contributions
- family and employee assistant programs
- competitive wages
- casual attire
- opportunity for growth within our organization.

Colonial Countertops fosters a safe work environment for each and every employee. We value all our employees and their families.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    6 months ago

    Courtenay, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a full-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Service Representative

    7 months ago

    Courtenay, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a full-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Service Representative

    2 months ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Courtenay is looking for a Customer Service Representative to provide exceptional customer experiences and support our sales team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and maintaining a positive and friendly attitude.Key Responsibilities:Provide...

  • Customer Service Representative

    3 weeks ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 months ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    3 months ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 months ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    3 months ago

    Courtenay, Canada Motion LP Full time

    **Consider joining us as a Customer Service Representative if**: You are a multi-tasker in the truest sense, who thrives on juggling projects, demands, and timelines - and doesn’t get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to channel your passion for outstanding service into a role where...

  • Food Service Representative

    2 months ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter and restock supplies as needed.Handle...

  • Customer Service Representative with Cash Handling Experience

    3 weeks ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job OverviewbeBee Professionals in Courtenay is seeking a highly skilled Customer Service Representative to manage customer transactions and provide a positive shopping experience.Salary and BenefitsWe offer a competitive hourly wage of $$18.50-$20.00 per hour, plus performance incentives, flexible scheduling, shift options, employee discounts on store...

  • Customer Service Representative

    3 months ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Courtenay. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...

  • Customer Service Representative

    7 months ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 months ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and customer-focused Cashier to provide exceptional service and support to our customers at beBee Professionals in Courtenay.Key Responsibilities:Process customer transactions with accuracy and efficiency, handling cash, credit, and debit payments.Provide personalized assistance and support to customers, ensuring a...

  • Service Excellence Representative

    2 months ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    As a Service Excellence Representative, you will be responsible for delivering exceptional customer experiences. You will handle customer inquiries, resolve issues, and provide information about our products and services.Key Responsibilities:Provide personalized service to customers.Collaborate with team members to improve service processes.Document customer...

  • Customer Service Professional

    3 weeks ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    In beBee Professionals, we are seeking a highly skilled and dedicated Customer Service Representative to join our team in Courtenay, Canada. This role involves providing exceptional service to customers by responding to inquiries, resolving issues, and collaborating with colleagues to improve service processes.Key Responsibilities:Respond to customer...

  • Customer Service Representative and Bookeeper

    6 months ago

    Courtenay, Canada Hidden Treasure Restorations Courtenay Ltd. Full time

    ''' **Duties**: - Assist customers with inquiries, account issues, and general support - Process customer orders - Data entry into QuickBooks Desktop, A/R, A/P, Payroll, Month End reconciliations etc. - Maintain customer records and update account information as needed - Collaborate with other departments to resolve customer concerns and ensure customer...

  • Technical Service Representative

    6 months ago

    Courtenay, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative, which we call Service Agent. In this role, you will take care of our customers’ service and repair needs. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and...

  • Cashier/customer Service

    7 months ago

    Courtenay, Canada Lordco Parts Ltd. Full time

    **Position: Cashier/Customer Service Representative** **Location: Courtenay, BC** - Are you looking for a full-time, entry-level job close to home? Do you love interacting with people? Do you value providing customer service with a smile? Join our Courtenay, BC, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned...

  • Customer Service Representative and Bookeeper

    6 months ago

    Courtenay, Canada Hidden Treasure Restorations Courtenay Ltd. Full time

    ''' **Duties**: - Assist customers with inquiries, account issues, and general support - Process customer orders - Data entry into QuickBooks Desktop, A/R, A/P, Payroll, Month End reconciliations etc. - Maintain customer records and update account information as needed - Collaborate with other departments to resolve customer concerns and ensure customer...

  • Seasonal - Customer Experience Representative

    4 weeks ago

    Courtenay, Canada Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...