Client Program Planning Manager

2 months ago


Toronto, Canada Infrastructure Ontario Full time

**Job Purpose**:
This position will act as a strategic expert in translating Ministries overall program requirements into future year project and program plans. You will monitor, manage and report the in-year spend of client ministries and be the single point of contact for Ministry and Client Program Services Team in order to ensure high levels of Client satisfaction, while addressing Infrastructure Ontario (IO) and Government initiatives.

**What You Will Do**:

- The Client Program Planning Manager will be responsible for:
**1. Future Program Planning and In-Year Project Monitoring**
- Develop and issue the 1-3 year business plan (depending on ministry) for new construction, lease hold improvements (LHIs) and studies that include scope definition, order of magnitude budgets, schedules, cash flows, risk identification and implementation strategies.
- Direct interaction with Program Area Representatives within the Ministry and IO on review and development of Ministry programs for new buildings, LHIs or studies.
- Monitor and action any ongoing Client program delivery needs against approved infrastructure plan budgets.
- Develop with Ministry Clients and internal stakeholders, scope documents for specific projects for use with Multi-Year Plans and in-year Treasury Board submissions.
- Coordinate planning of the delivery of Client funded projects with the Capital Repair Plan through meetings with Clients Ministries, Operations and Project Services.
- Direct interaction with Program Area Representatives within the Ministry and IO on review and development of Ministry programs for new buildings, LHIs or studies.
- Review progress of projects and participate in monthly status meetings with client ministries to ensure expectations are met. Identify both project and program systemic issues with the accountable parties for resolution.
- Provide scope definition and high-level budget estimates, provide input into studies; assist with RFP preparation and proponent evaluation; review of progress and final submission documents.

**2. Single Point of Contact for the Client Ministry and Client Program Services Team**
- Provide project related advisory services to allow Ministries and IO to make informed decisions, i.e. feasibility & option analysis, program development, etc.
- Single point of contact for Clients Ministry and Client Program Services team, supporting effective delivery of programs and project initiation.
- Ensure integration of all program elements and provide ongoing communication amongst all stakeholders in IO and Client Ministries to achieve successful initiation of projects and programs.
- Transfer knowledge of client requirements for program delivery to partner IO teams.
- Communication, interpretation and training related to Project Management team instructions, processes and standards to Client Ministries.

**3. Other duties as assigned from time to time as required by management, listed below but not limited to.**
- Additional attention and engagement on high profile or politically sensitive projects.
- Presentations to Client Ministries, Senior Management, and Regional Project Services.
- Interaction with Finance on outstanding Project Services Accounts Receivables. Follow up with Project Services on outstanding or problematic invoicing issues.

**Who We're Looking For**:

- Post secondary degree or diploma in project management, architecture, engineering, interior design, or a related field.
- Considerable amount of experience managing all aspects of project implementation.
- Knowledge of strategic planning options for program and project delivery.
- Working knowledge of contract law including the Construction Lien Act, Building Codes, Municipal Bylaws, Environmental Legislations, including environmental assessment and hazardous materials for leasehold improvements (LHIs) and new construction.
- Experience with project scheduling and cost control.
- Broad corporate real estate experience is an asset.
- Ability to read and interpret construction documents and building specifications.
- Superior customer service and interpersonal skills to establish and maintain relationships with senior level clients and service providers.
- PMP certification or eligibility for acceptance is preferred.
- Superior customer service and interpersonal skills to establish and maintain relationships with senior level clients and service providers.
- Proficient in MS Outlook, Word, Excel, PowerPoint and Project as well other commonly used systems (Tririga).

This posting will close on
- The salary range for this position is
**$78,000 to $116,900 **with a corresponding job level of P4.

Employment in the Real Estate Division is conditional upon obtaining security clearance through the Program & Policy Enablement Branch, Supply Chain Ontario of the Ministry of Government and Consumer Services.



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