Back of House Closing Supervisor

3 weeks ago

Ottawa, Canada State & Main Full time

**STATE & MAIN KITCHEN AND BAR**
State & Main is an upscale, casual dining brand with locations across Canada. Our warm, energetic restaurants offer approachable elevated comfort foods, paired with craft cocktails and a broad range of wines. Our team shares a passion for delivering a quality experience to our guests. If you’re a hardworking, fun-loving person who enjoys the fast pace of the restaurant industry, we’d love to meet with you

Our family of companies include Original Joe’s Restaurant & Bar, Elephant & Castle Pub and Restaurant, Anejo Restaurant and Blanco Cantina. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us. By joining State & Main your future career opportunities are endless

**Job Title**
Back of House Closing Supervisor

**What You’ll Do**:
You will report to the Kitchen Manager (although this may vary from time to time depending who is on shift). You will:

- Promptly and efficiently fill orders according to bill flow
- Run various pieces of kitchen equipment, time the steps in each dish and know the cooking requirements of each dish
- Be knowledgeable about menu items, menus changes and food preparation procedures to ensure a remarkably consistently guest experience
- Consistently prepare ingredients, garnishes, sauces, etc. to spec
- Quickly resolve complaints about food preparation or quality
- Ensure safe food handling procedures are followed 100% of the time
- Prepare items to meet guest requests and prepare support items as required
- Control waste and to work to high efficiency with food ingredients
- Proactively refill the line with ingredients / condiments / supplies
- Follow a “clean as you go” mantra to ensure that the kitchen area is always clean and orderly
- Be knowledgeable regarding allergy policies and procedures to ensure that guests are not at risk of allergic reactions
- Work each shift with a safety mindset. Be proactive in regards to front of the house and back of the house safety (food safety, potential hazards for employees or guests)
- Live our core value during every shift: Taking Care of People
- Assist in training new staff members following specifications and guidelines
- Coaches other team members on proper food safety procedures
- Assists Kitchen Manager with systems put into place daily to ensure consistency

**Who You Are**:

- You are a genuine and vibrant team player
- You have 3 or more years experience in the service / hospitality industry. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work, or sports)
- You pride yourself on your ability to learn new skills, your ability to work efficiently and effectively, your reliability and your ability to keep your cool even during the busiest shifts
- You are able to manage time effectively and prioritize tasks without skipping a beat
- You are solution focused and resourceful - you are proactive and take the initiative to find resolutions to situations
- You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities
- You are able to safely and repetitively lift items weighted similar to a bag of potatoes
- You are able to stand for long periods of time
- You might have future aspirations to be employed as Store Management or in our Corporate team
- A leader that leads by example with a positive attitude

Location: 1880 Ogilvie Road, Ottawa, Ontario K1J 7P4

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