Client Solutions Specialist

3 weeks ago

Montréal, Canada Axya Full time

** French version below**_

About Axya

Axya is an innovative technology company that digitizes, automates, and optimizes the source to pay process in the manufacturing industry. It has developed the best technological solution for all companies that have manufacturing needs or capabilities in custom parts. All this to make the procurement process simpler, faster, and less expensive than the traditional method.

As the Client Solutions Specialist, you will help us achieve our ambitious growth goals, by playing an active role in the sales team. You will build company-wide knowledge so you can find solutions, create moments of truth, and deliver value to our clients with each interaction. You will work alongside 2 Account Executives to support them on all their client calls as an industry specialist. Your job will consist in building the best possible solution for our client to use.

**What you’ll do**
- Prepare and participate in discovery meetings with prospective clients in order to identify opportunities to sell Axya solutions.
- Prepare and participate in presentation meetings to perform product demonstrations to prospective clients. Preparation include decks and demonstration interfaces.
- Improve sales material in collaboration with the sales and marketing teams.
- Participate in trade shows
- Being involved in the product development roadmap
- Use creative solutions to gather information that helps identify, understand, troubleshoot, and resolve client issues
- Evaluate and prioritize client questions and inquiries
- Become an expert in all products and features offered to our clients
- Build sustainable, trustworthy relationships with clients through positive and personal interactions
- Proactively seek out ways to improve the customer experience
- Maintain the highest levels of client satisfaction and act with a sense of urgency that meets our clients expectations

**Requirements**:

- Minimum of 5 years client service experience
- Exceptional communication (french & english)
- Expertise in troubleshooting and creative problem solving
- Must be a self-starter and able to independently move projects forward & prioritize tasks
- Love to experiment and think outside of the box in a fast moving environment.
- Show resilience when encountering problems.
- Industrial or manufacturing experiences
- Engineering (or similar) background
- Eager to learn - curious

**Nice to have**
- Engineering degree
- Software experiences (SaaS)

**Benefits**

Why be part of our team?
- 100% Remote
- Unlimited vacation policy
- Health group insurance program
- Flexible schedule
- You’ll join a dynamic and highly collaborative team
- ____________

Spécialiste des solutions clients

À propos d'Axya

Axya est une entreprise technologique innovante qui numérise, automatise et optimise le processus source-payeur dans l'industrie manufacturière. Elle a développé la meilleure solution technologique pour toutes les entreprises qui ont des besoins ou des capacités de fabrication de pièces sur mesure. Tout cela pour rendre le processus d'approvisionnement plus simple, plus rapide et moins coûteux que la méthode traditionnelle.

En tant que spécialiste des solutions clients, vous nous aiderez à atteindre nos objectifs de croissance ambitieux, en jouant un rôle actif dans l'équipe de vente. Vous acquerrez des connaissances sur l'ensemble de l'entreprise afin de pouvoir trouver des solutions, créer des moments de vérité et apporter de la valeur à nos clients à chaque interaction. Vous travaillerez aux côtés de 2 Account Executives pour les soutenir dans tous leurs appels clients en tant que spécialiste du secteur. Votre travail consistera à élaborer la meilleure solution possible pour notre client.

**Ce que vous ferez...**
- Préparer et participer à des réunions de découverte avec des clients potentiels afin d'identifier les opportunités de vente des solutions Axya.
- Préparer et participer à des réunions de présentation pour effectuer des démonstrations de produits aux clients potentiels. La préparation comprend des decks et des interfaces de démonstration.
- Améliorer le matériel de vente en collaboration avec les équipes de vente et de marketing.
- Participer à des salons professionnels
- S'impliquer dans la feuille de route du développement des produits
- Utiliser des solutions créatives pour recueillir des informations qui aident à identifier, comprendre, dépanner et résoudre les problèmes des clients.
- Évaluer et hiérarchiser les questions et les demandes des clients
- Devenir un expert de tous les produits et fonctionnalités proposés à nos clients
- Établir des relations durables et dignes de confiance avec les clients grâce à des interactions positives et personnelles.
- Rechercher de manière proactive des moyens d'améliorer l'expérience client
- Maintenir les plus hauts niveaux de satisfaction des clients et agir avec un sens de l'urgence qui répond aux attentes de

  • Client Solutions Specialist

    1 month ago

    Montréal, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Client Solutions Specialist

    4 weeks ago

    Montréal, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Client Specialist

    24 hours ago

    Montréal, Canada Fuze HR Solutions Full time

    Job Summary:Join our team as a Client Specialist, the ideal starting point for a career in sales. This role is perfect for aspiring sales professionals eager to learn, with a planned transition to a standalone Sales role within 6 months to a year. You will work closely with our leading and tenured Sales Director, who will mentor you throughout your journey...

  • Client Specialist

    2 days ago

    Montréal, QC, Canada Fuze HR Solutions Full time

    Job Summary:Join our team as a Client Specialist, the ideal starting point for a career in sales. This role is perfect for aspiring sales professionals eager to learn, with a planned transition to a standalone Sales role within 6 months to a year. You will work closely with our leading and tenured Sales Director, who will mentor you throughout your journey...

  • Client Specialist

    3 days ago

    Montréal, QC, Canada Fuze HR Solutions Full time

    Job Summary: Join our team as a Client Specialist , the ideal starting point for a career in sales. This role is perfect for aspiring sales professionals eager to learn, with a planned transition to a standalone Sales role within 6 months to a year. You will work closely with our leading and tenured Sales Director, who will mentor you throughout your...

  • Client Integration Specialist

    1 month ago

    Montréal, Canada TS Imagine Full time

    **_About the job_** TS Imagine, the world's leading provider of on-demand trading and risk management solutions for the financial services industry, is looking for a Client Integration Specialist to join our growing team. Client Integration Specialists work closely with clients and internal teams and play a critical role in the success of the Professional...

  • Specialist Solution Design

    4 weeks ago

    Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • Junior Client Integration Specialist

    7 days ago

    Montréal, Canada TS Imagine Full time

    **_About the job_** TS Imagine, the world's leading provider of on-demand trading and risk management solutions for the Financial Services industry, is looking for a Client Integration Specialist to join our growing team. Client Integration Specialists work closely with clients and internal teams and play a critical role in the success of the Professional...

  • Dedicated Client Care Specialist

    4 days ago

    Montréal, Canada E2C Full time

    **The team**: The role of the Dedicated Client Care Specialist is to act as the primary technical point of contact between E2C and some of our most strategic and complex customers. As a Dedicated Client Care Specialist, you will help a select group of named customers (usually 4-5 accounts per Specialist) with technical issues and proactive technical tasks....

  • Bilingual Client Content Specialist

    1 month ago

    Montréal, Canada Cision Full time

    Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. Our Customer Content Specialist...

  • Application specialist

    1 month ago

    Montréal, Canada Thorens Solutions Full time

    Application specialist Company name: Thorens Solutions – Headhunters Activity area : DistributionSalary : 70k-85kJob type : Permanent - Full time , Hybrid work mode City : Montréal Company description This job description is only available in French. Contact us if you have any questions regarding this position. Job description **...

  • Application specialist

    1 month ago

    Montréal, Canada Thorens Solutions Full time

    Application specialist Company name: Thorens Solutions – Headhunters Activity area : DistributionSalary : 70k-85kJob type : Permanent - Full time , Hybrid work mode City : Montréal Company description This job description is only available in French. Contact us if you have any questions regarding this position. Job description **...

  • Application specialist

    1 month ago

    Montréal, Canada Thorens Solutions Full time

    Application specialist Company name: Thorens Solutions – Headhunters Activity area : DistributionSalary : 70k-85kJob type : Permanent - Full time , Hybrid work mode City : Montréal Company description This job description is only available in French. Contact us if you have any questions regarding this position. Job description **...

  • Lighting Solution Specialist

    2 days ago

    Montréal, Canada Sistemalux Full time

    **Lighting Solution Specialist**: **Location**: Montreal From its well established office in Montreal, Quebec, Toronto and Vancouver, **SISTEMALUX / IGUZZINI **serves all of North America with a wide range of architectural lightning at the cutting edge of design. In recent year, our major growth has position us as an Employer of choice which promotes talent...

  • Client Success Specialist

    4 hours ago

    Montréal, Canada Aon Corporation Full time

    Posting Description: **Client Success Specialist** This is a hybrid role with the flexibility to work both virtually and from our Montreal or Toronto offices. - Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work...

  • Data Solutions Specialist

    1 month ago

    Montréal, Canada BEEM Full time

    **About BEEM - From data to action** At BEEM, we’re on a mission to democratize the access and use of data for any organization, regardless of their size. To do so, BEEM relies on passion and innovation to propose modern SaaS data solutions. We believe that it should be a simple process to use and monetize all accessible data. We empower our clients with...

  • Merchant Solutions Business Development Specialist

    7 days ago

    Montréal, Canada TD Bank Full time

    383927BR Commercial Banking Montreal, QC May 1, 2023 Company Overview Department Overview TD Merchant Solutions (TDMS) is a unique business within Business Banking at the forefront of many emerging trends in the financial industry, such as e-commerce, payments innovation, and strategic partnerships. TDMS provides reliable, flexible, and easy to use...

  • Invoicing Specialist

    1 month ago

    Montréal, Canada Medfar Solutions Full time

    **Company Description** - MEDFAR Solutions Cliniques a été fondée en 2010 par deux ingénieurs aéronautiques qui ont réalisé que les systèmes de santé n'exploitaient pas le plein potentiel de la technologie. Soutenue par une vaste communauté d'experts médicaux et axée sur le succès des cliniques et la sécurité des patients, MEDFAR a été la...

  • Specialist Solution and System Integration

    1 month ago

    Montréal, Canada CN Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • Product Specialist

    1 week ago

    Montréal, QC, Canada Fluid - Solutions de TalentsWorkforce Solutions Full time

    About the job Product Specialist -Enablon Poste : Technical Business Analyst III We are seeking a dedicated Product Specialist Enablon Environment to join the HSES Technology and Products Team, performing the function of a product owner in an agile devops team, responsible for the operation, continuous improvement, and alignment of our solution with...