Team Lead- Community Access
2 months ago
**Team Leader - Community Access**
Are you organized, detailed, a team player and a great communicator? This might be a great opportunity for you
**Position Summary**
As a Team Lead, you'll blend supervisory responsibilities with direct support/service roles. Your pivotal position involves collaborating with the support/service team, acting as a bridge between front-line staff, team coordinators, and stakeholders. Reporting to the Coordinator, you'll be instrumental in delivering service and program excellence.
**Key Responsibilities**:
- Coach and mentor front line staff to understand and demonstrate knowledge and practice of quality-of-life care
- Supporting the implementation of service delivery standards and best practices
- Setting goals and identifying growth opportunities for staff, providing necessary training and support
- Recruitment, orientation, and training of new team members
- Creating and updating daily and weekly staff schedules
- Monitoring mandatory training compliance for front-line staff
- Utilizing technology to share client successes regularly
- Promoting inclusion and accessibility in all activities through various tools and techniques
- Collaborating with Programs and Services team to ensure Human Centered Design goals are being met
- Overseeing program delivery, addressing daily operational issues and administrative tasks
- Identifying and communicating staff development needs, assisting in performance management
**Core Competencies**:
- Building relationships and collaboration
- Flexibility and focus on individuals' needs
- Fostering independence and professional excellence
- Upholding values, ethics, and continuous improvement
- Effective Communication and Decision Making
- Interpersonal Relations and Respect
- Maintaining and Safe and Healthy Relationships
- Collaborative Teamwork
**Qualifications**:
- Minimum 2 years post-secondary education in Social Services or Disability Studies
- 2+ years of experience working with individuals with disabilities
- Strong communication, problem-solving, and leadership skills
- Proficiency in maintaining a safe and healthy workplace and managing risks
**What’s In It For You**:
- Competitive salary
- Comprehensive company shared benefits (extended health, dental, disability insurance, life insurance, paid personal leave).
- 3 weeks of paid vacation
- Casual dress and on-site parking.
- Employee assistance program.
- A gratifying work environment like no other
**Application Process**
**Job Types**: Full-time, Permanent
Pay: From $56,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- supervising: 5 years (required)
- support care: 5 years (required)
Licence/Certification:
- Police Check with Vulnerable Sector Check (required)
Work Location: In person
Application deadline: 2024-11-15
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