Change Management and Communications Lead

2 weeks ago

Edmonton, Canada Enbridge Contingent Talent Community Full time

1 year Contract
- Onsite: 10175 101st NW, Edmonton, Alberta, T5J 0H3

At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.

To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.

Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.

**Responsibilities**:

- Lead and coordinate execution of change management plans including stakeholder, communications, engagement, and business readiness plans.
- Collaborate with Enterprise and other business unit change management teams to align on strategy and detailed change management delivery plans.
- Coordinate with WMEP teams involved in technical design, testing and training of work management systems.
- Assist stakeholders in Regional Operations teams in delivery of field readiness plans, communications and engagement activities that will support successful implementation of changes to the work management systems and processes.
- Assess organization’s change progress throughout the project, partnering with Program leadership, BU/Function Leadership team, Business Support Teams, Managers and Supervisors to identify and execute mitigation plans where risks are identified
- Conduct business readiness assessments to determine the organization’s readiness for deployment, including system readiness, impacted end user readiness, project and support teams’ readiness.
- Support project deployment activities and ensure that users and other stakeholders are supported in achieving the project’s objectives and are adopting the change.
- Provides input to metrics that will support measurement of Program success.
- Conduct detailed stakeholder impact analysis, validate impacts across multiple workstreams, gather and monitor stakeholder feedback
- Lead design, delivery and logistics of activities related to Sponsor and leader communications, and employee engagement events - communicating with technical and non-technical groups
- Liaise with other business functions and integrate with cross-functional support teams to ensure messages, processes, and deliverables are aligned
- Gather, analyze, and report on change management data to identify issues, trends, or exceptions to drive improvement of results
- Maintain change management work plans, calendars, and collaboration tools
- Use Enbridge methodology to develop the change management plans and deliverables: stakeholder assessments, communications plan, sponsorship roadmap, coaching/training plan, and resistance management plan

**Qualifications**:

- Post-secondary degree or equivalent experience in Communications, Business Management, Psychology, Human Resources, or Education
- PROSCI Change Management Certification, CCMP Designation or Adult Education certification
- 7-10 years of broad business experience with 5+ years’ experience in Change Management
- In-depth knowledge of current change management methodologies, principles, practices, processes, tools, and templates
- Exceptional communication skills, both written and verbal
- Experience speaking and presenting through various platforms and to broad audiences
- Resilient, detail-oriented, organized, forward-looking, influential, problem solver
- High regard for accuracy and attention to detail
- Experience working effectively at all levels in an organization, has adept relationship management and credibility-building skills
- Ability to work collaboratively and build relationships, succeed in a team, and work independently
- Ability to analyze, research, organize, and prioritize work and meet multiple deadlines
- Ability to travel within Canada and the US

**Preferred**:

- Previous experience in midstream Oil & Gas pipeline industry including exposure to field operations and maintenance
- Working knowledge of field operations and maintenance processes including planning and scheduling
- Working knowledge of computerized maintenance management systems (Maximo) and knowledge of work management systems and processes.

Please note: Successful applicants will be employees of Raise Limited, working at Enbridge facilities with both Enbridge and contract employees.

ENBC

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