Customs Brokerage Agent

5 months ago


Richmond, Canada Expeditors Full time

**Company Description**
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth - Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.

**Major Responsibilities**:

- Deliver Exceptional customer service
- Ensure accurate and timely data entry into our operating system
- Receive shipment notifications
- Verify all charges due
- Surrender docs and payment to obtain freight release
- Review documents and prioritize
- Create entry summary
- Submit docs to customs
- Dispatch freight
- Confirm delivery
- Ensure customer profiles are updated and current for assigned accounts
- Support operations where needed
- Meets company standards of 52 hours training per year
- LVS Clearances & Management

**Qualifications**
- Excellent verbal and written communication
- Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
- Willingness to learn and develop the industry skills
- Sense of urgency
- Attention to detail
- Have a positive attitude and an innate desire to help people
- Desire to work in a team environment
- Work with integrity
- Maintain a professional Appearance
- Have Confidence even in the face of intense challenges
- Be curious to learn and grow
- Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
- Be resolute and results oriented
- get the job done

**Additional Information**
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life Insurance
- RRSP Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Salary range: $40,000-$50,000 per annum


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