Client Services Administrator
3 weeks ago
At ETHOS Career Management Group Ltd., our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger.
As a Client Service Representative (CSR) at ETHOS, you are the first warm smile and the helping hand our clients experience as they enter the Ladysmith WorkBC Resource Centre. In this role, we are looking for someone who has a passion for people, strong administrative skills, and a hunger to continue to learn and grow. Does this sound like you? If so, we would love to hear from you
**Essential Qualifications and Required Skills**:
- Post-Secondary education in Human Services, Administration or a combination of education, training, and experience
- 2+ years’ experience serving a diverse clientele in a demanding and fast-paced environment
- Experience delivering services and workshops online would be a bonus
- Preference is given to those with experience providing service to job seekers
- Knowledge of the local labour market and community agencies is considered an asset
- Ability to handle client and program information according to confidentiality and privacy laws
- A clear Criminal Record Check working with Vulnerable Adults
ETHOS is a Learning Organization. We encourage continuous learning and growth, offering ongoing professional development and Learning and Development Plans that financially assist our staff in continuing their education. We offer above-average leave and sick day coverage, a Health Spending Account, mental health strategies that include a paid day off to focus on you, and a Wellness Account to use towards Health, Fitness, and Wellness.
IND
**Job Types**: Part-time, Fixed term contract
Contract length: 48 months
Part-time hours: 22.5 per week
**Salary**: $23.53 per hour
**Benefits**:
- Disability insurance
- Employee assistance program
- Extended health care
- Paid time off
- Tuition reimbursement
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Ladysmith, BC: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative: 1 year (preferred)
Work Location: In person
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