Manager, Information Management and Services
3 weeks ago
Job Requisition Id: 179097
Business Function: Human Resources
Primary City: Ottawa
Other Location(s):Montreal, Toronto. Opportunity for remote work available.
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 03/26/2024
Determines the HR landscape with users, and within the long-term direction and policy framework, determines the requirements for new or modified Information Systems. Provides the focal point for liaison with IT on the development of specific major systems or in making modifications to existing ones. Manages information systems on behalf of users. Maintains the integrity, confidentiality and reliability of data support systems and makes recommendations to streamline and improve upon existing practices and procedures.
**Responsibilities**:
Below are the main job requirements and responsibilities for the Manager, Information Management and Services.
1. Determines in conjunction with associated functions for new or modified reporting solutions and or systems. Manages the prioritization of Reporting Information Systems and solutions on behalf of users and ensures information services provided are sensitive and responsive to meet unique user requirements.
2. Investigates and makes recommendations regarding the feasibility or requests for reporting by working with potential stakeholders and users to analyze and provide strategic alignment for the corporation.
3. Liaises with IT on the development of specific major systems or in making modifications to existing ones.
4. Works with stakeholders in the development of policies, procedures and performance standards for the operation and maintenance of Corporate Information systems.
5. Conducts post implementation audits of new or modified Reporting Systems by assessing risk factors, understanding processes and key control activities, determining the requirement objectives and scope to ensure objectives and standards are met and maintained. Provides an objective opinion on the performance of the business activity and the effectiveness of control activities. Recommends and implements corrective action.
**Job Responsibilities (continued)**:
6. Maintains the integrity, confidentiality and reliability of data contained within Information Systems and validates on a continuing basis information therein to ensure compatibility with official corporate records and establishment levels.
7. Participates in training in conjunction with the appropriate functional authority to ensure the appropriate start-up, implementation and use of new or revised information systems.
8. Acts as the representative on Corporate Committees to review and introduce advancements in office automation into the workplace.
9. Maintains a continuing review of administrative support systems, recommends and takes action to introduce more streamlined and effective methods, practices and procedures.
10. Ensures, through succession planning and training, a continuing development of competent managers for the Information Systems Management and Services function and with potential for undertaking other assignments in CPC.
**Qualifications**:
**Education**
- Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training
**Experience**
- 3 to 5 years of relevant functional experience
- 2 or more years’ experience managing people
- 2 or more years’ transforming business requirements into data insights including reports and dashboards
- One or more years of experience in a unionized environment an asset
- Proficient computer skills and competent with Microsoft Office programs
- Experience in business analytics
- Solid understanding of analytical and dashboard tools used in industry for the purposes of reporting (e.g. PowerBI)
- Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering)
- Excellent team building and leadership skills and experience
- Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
- Strong interpersonal skills with an ability to build and maintain relationships
- Strong oral and written communication skills
**Other Information**:
**Safety Sensitive Positions**
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
**Employment Equity**
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
**Conflict of Interest**
The Conflict of Interest Policy prohibits employees from hiring, supervis
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