F&b Operations

1 week ago

Vancouver, Canada Sodexo Live! at Vancouver Convention Centre Full time

At Sodexo Live, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
- 2022 Forbes Best Employer for Diversity
- 2022 Front Office Sports Best Employers in Sports
- 2022 Disability Equality Index (DEI) Perfect Score

**Location**: We are seeking an experienced **Food & Beverage Service Operations Manager** in Events for our **Vancouver Convention Centre** operation.

Sodexo Live is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.

**Principal Function**:
The F&B Service Operations Manager is directly responsible for the planning, preparation, set-up, service, break-down and cleanup of breakfasts, luncheons, dinners, receptions and other group events. This position provides supervision, leadership and direction to Banquet employees in both front and back of house. They are responsible for ensuring that events are executed smoothly and in accordance with guest specifications, to include linens, décor, set up, menu and all aspects of service.

**Essential Responsibilities**:

- Maximize Sodexo Live’s revenue and operational excellence through implementation and oversight of systems and policies related to banquet events.
- Contribute to the efficient operation of business unit by partnering with Director of Operations, Catering and Culinary departments; monitors and ensures all aspects of operations are completed in an efficient and effective manner by employees.
- Provide leadership and direction to banquets catering employees to deliver a customer service in accordance with Sodexo Live standards and policies.
- Maximize customer satisfaction by coordinating events in accordance with Sodexo Live standards, guest expectations and specifications as per Banquet Event Orders and catering contracts.
- Monitor and control productivity and payroll on a daily basis to ensure budgets and goals are consistently achieved. Provide labour forecasts and continually monitor labour performance.
- Ensure compliance in responsible alcohol service, Worksafe BC and all applicable health and safety regulations at all events.
- Provide consistent floor supervision of all Banquets and other food and beverage events. Ensure efficient operation of banquet functions by coordinating and providing assignments and communicating directions for banquet staff.
- Maintain effective communication with clients as well as Event Services and Catering Sales Managers before, during and after every function to ensure expectations are consistently exceeded.
- Train Supervisor and Servers on assigned responsibilities for set-up and service of functions based on instructions set forth in the BEO.
- Ensure that all Staff is in proper uniform and that all are well groomed.
- Confer with Director of Operations/Catering Director regarding problem areas; Make recommendations for increasing efficiency and for changing procedure.
- As part of the management team, strongly and positively influences team collaboration within Service Operations and between other departments and the Facility at all times.
- Recruitment, training, motivation and development of a professional team of Service employees dedicated to providing a superior guest experience.
- Contribute to goal of making Sodexo Live #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

**Qualifications/Skills**:

- Bachelor’s degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness.
- Minimum of 5 years of previous Food and Beverage Supervisory/Management experience preferably in a large-scale hotel or high-quality convention centre.
- Exceptional computer skills and familiarity with property management systems such as a Banquet Event Order Software.
- Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
- Must have unwavering and exceptional service delivery standards.
- Self-starter who can work independently and on seve

  • Retail Operations

    2 weeks ago

    Vancouver, Canada Sodexo Live! at Vancouver Convention Centre Full time

    **Job Listing: Retail Operations (Food and Beverage), Assistant Manager** At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here,...

  • F&b Assistant Manager

    7 days ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    Job Title: F&B Assistant ManagerLocation: North VancouverDepartment: F&BReports to: F&B ManagerRole Status: Full time permanent.Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort....

  • F&b Assistant Manager

    4 weeks ago

    North Vancouver, Canada Grouse Mountain Full time

    **Job Title**: F&B Assistant Manager **Location**: North Vancouver **Department**: F&B **Reports to**: F&B Manager **Role Status**: Full time permanent. Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as...

  • F&b Assistant Manager

    2 weeks ago

    North Vancouver, Canada Grouse Mountain Full time

    **Job Title**: F&B Assistant Manager **Location**: North Vancouver **Department**: F&B **Reports to**: F&B Manager **Role Status**: Full time permanent. Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as...

  • F&b Operations Supervisor

    20 hours ago

    Vancouver, Canada Dufry Full time

    **WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM!** **Grow **_With_** Us!** Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. **What we will offer you**: - Competitive rate of pay: $23.00 / hour - Hudson...

  • F&b Operations Supervisor

    20 hours ago

    Vancouver, Canada Hudson Group Full time

    **WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM!** **Grow With Us!** Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. **What we will offer you**: - Competitive rate of pay: $23.00 / hour - Hudson PerkSpot...

  • F&b Service Operations Manager

    2 weeks ago

    Vancouver, Canada Sodexo Live! at Vancouver Convention Centre Full time

    At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences...

  • F&b Purchasing Manager

    7 days ago

    Vancouver, British Columbia, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's...

  • F&b Purchasing Manager

    3 weeks ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • F&B Purchasing Manager

    7 days ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    F&B Purchasing Manager Nancy Greene Way, North Vancouver, BC V7R 4K9, Canada Req #1512 Wednesday, June 5, Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to...

  • F&B Purchasing Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    F&B Purchasing Manager Nancy Greene Way, North Vancouver, BC V7R 4K9, Canada Req #1512 Wednesday, June 5, Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to...

  • F&b Services Manager

    3 weeks ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

  • F&b Services Manager

    4 weeks ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** - Parq Vancouver is Where Vancouver Plays.Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.We are proud to...

  • F&b Services Manager

    2 weeks ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** - Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

  • F&b Services Manager

    2 weeks ago

    Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** - Parq Vancouver is Where Vancouver Plays.Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.We are proud to...

  • F&b Services Manager

    1 week ago

    Vancouver, Canada Parq Vancouver Resort & Casino Full time

    **OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

  • F&b Operations

    4 weeks ago

    Vancouver, Canada Sodexo Live! at Vancouver Convention Centre Full time

    At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences...

  • F&b Services Manager

    2 weeks ago

    Vancouver, Canada Parq Vancouver Resort & Casino Full time

    **OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

  • F&B Purchasing Manager

    6 days ago

    Vancouver, British Columbia, Canada Grousemountain Full time

    Wednesday, June 5, 2024 Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for...

  • F&B Purchasing Manager

    6 days ago

    Vancouver, British Columbia, Canada Grousemountain Full time

    Wednesday, June 5, 2024 Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over...