System Technician

3 days ago

Thunder Bay, Canada Shaw Communications Full time

A little about us
What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.
The role

**As a System Technician, you will**:

- Operate and understand test equipment related to the maintenance of 2-way coaxial and fibre systems including system analyzers, field strength meters and leakage monitors
- Detect, diagnose and correct issues affecting the services of our customers in a safe and controlled manner
- Ensure vehicle, test equipment and tools are maintained in excellent condition
- Maintain accurate system records and support documentation for all work orders
- Promote and sell a positive image of Shaw's products and services
- Learn and adhere to all applicable Health & Safety regulations
- Various other duties as needed

A typical day
Love troubleshooting? We have the role for you Our System Technicians perform project co-ordination and design to facilitate with the construction, maintenance and repair of our communications network - join our team today
Your skills/experience
- A+ certification and experience with RF and cabling are assets but not mandatory
- Basic mainline knowledge and troubleshooting skills including system maps/mapview
- Understanding of installation procedures for Digital Cable, Phone and Internet
- Proficient troubleshooting skills, in all of Shaw products and services
- Basic understanding of RF from distribution to premise
- Proficient knowledge and ability to use relevant test equipment
- Proficient knowledge of MDU/Commercial building cable infrastructure and products
- Sophisticated PC hardware and software diagnostic skills
- Must possess and maintain a valid driver’s license and must provide a driver’s abstract annually
- Physically able to perform all aspects of job including, climb ladders and poles, carry ladders, drag manhole covers 1 - 1.5 m, move televisions and/or entertainment units and/or computer stations, work in a crouched position behind furniture, and work in confined areas such as attics.
- Standout colleague with excellent written and verbal communication skills and a commitment to improvement
- Ability to perform work safely in all types of environmental conditions - indoor and outdoor
- Ability to work various shifts including evenings, weekends and statutory holidays
- A positive “can do” demeanor and customer focused approach that will enable you to deal with exciting situations with integrity, empathy and sincerity

Other details
- This position requires the successful completion of a criminal background check

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